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Delivering results for insurers

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2

hours a day saved by employees

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80%

increased efficiency across admin

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45%

increase in revenue

“Bizagi’s orchestration and automation capabilities have transformed our processes, reducing our risk profile and providing greater control. The main benefit is developing scalable processes, allowing us to allocate our people to other priorities rather than focusing solely on cost savings.”

Transforming insurance

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Speed up cycle time for claims and underwriting

Request, share and review the information required to assess and validate cases in a single platform to reach close faster.

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Increase transparency and compliance

Connect disparate systems to gain visibility of work status, increase accountability and ensure regulations are met and security protocols are followed.

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Orchestrate systems and data to improve productivity

Easily source and review information from different systems to gain a unified view of data and make decisions and serve customers more efficiently.

Transforming Insurance

Discover how your organization can keep up with insurtech disruptors using process agility.

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The experience we’ve had as a customer of Bizagi has been very solid. It’s ended up creating a level of engagement and trust… this is a long-term play for us, highly visible and highly tactical."

Colm Kennelly
CIO, BNP Paribas Cardif Japan

Bizagi Automation in insurance

Insurance claims

Standardize processes and reduce errors for faster closure and increased employee and customer satisfaction.

Policy administration

Store information in a centralized repository for a more efficient quoting process and guaranteed regulatory compliance.

Customer onboarding

Create a seamless onboarding process across all channels to free up service agents and meet customer expectations.

FAQs

Which insurance processes are best suited for automation?

Processes that are highly repetitive, rule-based, and data-driven are good candidates for automation. These could include:

- Claims processing

- Policy administration

- Underwriting

- Customer service

Can underwriting decisions be fully automated, or is human oversight still needed?

Automation can be used for routine cases but for more complex scenarios human judgement is still required.

How can automation help reduce fraud in insurance?

Automation tools can analyze large amounts of data and identify patterns that may indicate fraudulent activity.

How can automation improve customer service in insurance?

- Automated systems handle routine queries instantly, reducing wait times and improving customer satisfaction.

- Automatically gather, verify, and process data to speed up claim approvals.

- Automation analyzes customer data to offer personalized products that better fit customer needs.

 

How can automation help underwriters with risk assessment and quoting?

Automation quickly gathers and presents data from multiple sources to help underwriters make faster, more consistent decisions and generate accurate quotes without so much manual effort.

How do we ensure data security and privacy in automated workflows involving sensitive PII?

Encryption, role-based access controls, and adherence to key regulatory frameworks such as GDPR, CCPA, and HIPAA safeguard personally identifiable information (PII) throughout the automation lifecycle.

Can we use AI to automate fraud detection during claims processing?

Yes. AI-powered automation can identify patterns and anomalies that may indicate fraudulent activity, enabling earlier detection.

Ready to talk?

Want to learn more about our platform or need help using it? Get in touch.