See how DHL Group orchestrates the enterprise with Bizagi
Insurance automation solution
Cut cycle times and strengthen compliance using AI Agents and orchestration to deliver consistent experiences.
Policy, claims, and billing platforms that don't share data require teams to switch between screens to build a single view of each customer.
Every first notice of loss (FNOL), submission, endorsement and referral that has to be rekeyed, emailed and chased adds cycle time, errors and cost.
Without the full picture on case status, SLAs and exceptions, regulatory deadlines are at risk and audit evidence is hard to produce.
Bizagi adds a coordinated process layer across your existing technologies. It connects systems, people, tasks and AI Agents into one governed flow, from quote to claim, for better visibility, governance and efficiency.
SCOR digitized its UK claims assessment process from design to deployment in just six weeks, increasing efficiency across admin tasks by 80% within three months.
BNP Paribas Cardif Japan automated validation, assessment and approval in its B2B claims process, saving 2 hours a day.
Universal Group saw a 45% increase in revenue after connecting disparate systems in its car claims process.
Insurance customer
Connect FNOL, assessment and payments so claims move to settlement without manual chasing.
Manage new business, renewals and cancellations across systems, with one trusted record of every change.
Validate identity, documents and eligibility, and provide customers with a consistent onboarding experience across channels.
Gather submission data, apply appetite and referral rules, and route decisions to quote faster and more consistently.
Bring peer reviews, complaints, controls and regulatory reporting into one governed, auditable workflow.
Bring policy, claim and payment information together so service teams see full case context and resolve queries quickly.
Bizagi connects with your policy administration, claims, billing, rating, CRM, cloud and mainframe applications. It adds an agile process layer around your core insurance platforms, so you can launch new products, respond to regulatory change and bring AI into operations without a costly core replacement.
See how the Bizagi platform helps insurers manage processes more effectively.
Alejandro Pimentel VP Claims, Universal Group
Processes that are highly repetitive, rule-based, and data-driven are good candidates for automation. These could include:
Automation can be used for routine cases but for more complex scenarios human judgement is still required.
Automation tools can analyze large amounts of data and identify patterns that may indicate fraudulent activity.
- Automated systems handle routine queries instantly, reducing wait times and improving customer satisfaction.
- Automatically gather, verify, and process data to speed up claim approvals.
- Automation analyzes customer data to offer personalized products that better fit customer needs.
Automation quickly gathers and presents data from multiple sources to help underwriters make faster, more consistent decisions and generate accurate quotes without so much manual effort.
Encryption, role-based access controls, and adherence to key regulatory frameworks such as GDPR, CCPA, and HIPAA safeguard personally identifiable information (PII) throughout the automation lifecycle.
Yes. AI-powered automation can identify patterns and anomalies that may indicate fraudulent activity, enabling earlier detection.
Want to learn more about our platform or need help using it? Get in touch.
