Drive case resolution with orchestration and AI

Accelerate resolution times

Use GenAI to reduce manual work, eliminate bottlenecks, and increase throughput.

Optimize outcomes

Combine automation with enterprise-ready AI capabilities to progress every case towards the best possible resolution.

Streamline service delivery

Connect teams across departments with a unified cloud-based platform to avoid delays in case progression.

Achieve process agility

Enable operational readiness in regulated environments to ensure compliance doesn't slow innovation.

Core capabilities Bizagi brings to Case Management

Experience Matrix

Define stakeholders and create Personas that give knowledge workers instant access to relevant information and actions, tailored to their role and needs.

Bizagi Apps

Rapidly build and deploy secure, responsive applications that adapt to real-time data, without writing code to accelerate delivery of new services with ease.

AI Agents & AI Workers

Use intelligent digital assistants to automate repetitive tasks and enhance decision-making using the latest company practices for better accuracy and control.

Ask Ada

Get instant answers and actionable insights through conversational AI, empowering users to explore data and make confident decisions without technical barriers.

Agentic automation: before and after at Stone Coast

Deliver tangible results

7x

faster cycle time

62000

hours saved by business end-user teams annually

$3.8 million

average annual benefit

Automated Case Management success stories

2 million cases processed per year
25,000 cash movements completed per year
33% faster customer call resolution
100% audit compliance on key processes

Ready to talk?

Want to learn more about our platform or need help using it? Get in touch.