Grow your career and join the Bizagi team

Skills & Experience

As an integral part of the regional sales and marketing management team, this position will be involved in all business issues and strategies relating to the operational effectiveness of the global and regional marketing teams as well as the regional sales team. The Sales & Marketing Operations Director will contribute to the growth of the company through operational strategy creation and implementation.
We are looking for exceptional process development, problem solving and analytical skills to support a thriving business. The successful candidate will collaborate with many functional areas across all regions, identifying and resolving complex issues impacting sales and marketing process, compensation and infrastructure.
This position will serve as a catalyst to develop actionable insight to support a wide range of strategic sales, marketing and financial management decisions. Key areas of analysis include identification of sales program priorities to drive sales pipeline generation, and create, maintain and track individual and group key performance indicators. This role will manage and report on all aspects of the marketing and sales pipeline, from lead generation through to sales order fulfilment.
The Sales & Marketing Operations Director will drive the CRM and Marketing Automation strategy, including identifying enhancements to the tool, increasing adoption and ease of use.

Responsibilities

Candidates should note that the following responsibilities of the role be likely, in some part, to be phased in as the successful candidate establishes a professional sales and marketing operations function in line with the currently underway hiring and growth plan for international sales and marketing teams progresses.
It is expected that the Marketing and Sales Operations leader will cover areas including:

• Assist in the technical conceptualization of demand creation, nurturing and scoring program strategy.
• Ensure business process and technology implementation to ensure best possible data quality and data integrity.
• Manage any external agencies to deliver a best in class execution process.
• Define, document, and maintain all marketing automation related processes, programs and procedures, continually reviewing for ongoing improvement.
• Monitor and report on effectiveness metrics related to tactics and programs managed by marketing automation tool(s) and related applications.
• Consult with field and corporate marketing teams on which data will gain most effective results to enhance future marketing programs.
• Implement and facilitate contact strategies & optimize campaign volumes across the group.
• Ensure alignment with sales, for lead management and demand generation reporting/ROI.
• Define, build and execute the sales region’s sales performance measurement strategy.
• Develop and manage key performance metrics to effectively measure all aspects of the selling process and partner engagement.
• Administer and maintain the company’s CRM system, including driving enhancements and participating in the design of the sales process & systems roadmap.
• Administer and maintain the Marketing Automation System, including driving enhancements and participating in the design of the process & systems roadmap.
• Define, build and run sales reports, including pipeline reporting; coordinate sales forecasting, planning, and budgeting processes within the regional sales organisation.
• Proactively monitor and maintain high levels of quality, accuracy, and process consistency in the sales organisation's plan execution.
• Work with regional sales VPs to drive deal review processes, account and territory planning and ensure the effective coordination of QBR input and action plans.
• Proactively identify opportunities for sales process improvement.
• Work closely with sales management to inspect sales process quality and prioritise opportunities for continuous improvement and drive the implementation of change.
• Optimise sales team adoption of CRM and other sales tool through innovative programs and act as the region’s liaison with the corporate CRM user and governance groups.
• Support the lead management function responsible for demand generation and building the sales pipeline.

Required Skills & Experience

• A successful track record with a B2B technology company, preferably in a service delivery model environment.
• Demonstrable experience in a senior Sales and / or Marketing Operations role.
• Results orientated with strong decision making skills and the ability to prioritize multiple objectives and meet aggressive deadlines.
• Strong communication skills, with the ability to present information appropriately to a diverse range of audiences.
• The ability to understand the impact of operational initiatives from a salesperson’s perspective.
• Attention to detail and the ability to work effectively cross-functionally.
• Proficiency at analysing sales data to make strategic recommendations based on results and trends.
• Strong written and verbal competency in English language.
• Proven presentation skills to conduct sales certifications and group training as needed.
• Strong persuasive skills and the ability to work well with other departments and achieve long term business and process improvements.
• CRM experience.
• Marketing Automation Platform experience.
• Self-starter, entrepreneurial thinker with ability to innovate and execute.
• Strong knowledge of Excel and Microsoft Office.

Position Information

• Full Time – Permanent
• Location – UK HQ, with quarterly travel to San Francisco, CA and occasional travel to Bogota, Colombia
• Reporting to – VP North America and CMO

The Marketing Program Manager tracks and measures program success through the development and execution of project plans: identifying strategic goals, prioritization of tasks, budgeting, identifying target lists, building relationships with our partners and 3rd party marketing vendors, and overall program execution.
The ideal candidate will be a flexible, energetic marketing professional with the ability to develop quality, performance-driven events and programs that align with our overall regional marketing objectives. Candidates must have strong organizational and project management skills, be an excellent communicator, work well in a dynamic, fast-paced environment and be able to multi-task on several projects simultaneously with on time and on budget results.

Position Information

• Full Time – Permanent
• Location – San Francisco Bay Area
• Reporting to – North America Marketing Director

Key Tasks & Accountabilities

• Support the development and manage the execution of marketing programs to drive awareness, lead generation and sales pipeline in North America, collaborating with cross functional teams, including global marketing and sales teams on planning and execution.
• Primary focus will be on managing and executing strategic Bizagi Community and regional events, webinars, and Bizagi’s User Conference, working closely with a cross-functional global team on planning and execution.
• Manage end-to-end participation at tradeshows, conferences, and regional seminars throughout the year; including contract negotiations, logistics, messaging, driving foot traffic sales communications and staffing.
• Provide regional, vertical campaign execution support as needed, working closely with NA Marketing team.
• Work with NA Marketing team to leverage target account and Bizagi Community member analysis/data to develop and execute strategic programs and events.
• Track and report programs against quarterly and annual goals; monitor and analyze funnel and channel performance with the aim to identify gaps and propose solutions.
• Work collaboratively with marketing and sales teams to ensure success of events and programs. Includes regular status communications and cadence on upcoming actions items and deliverables.
• Work closely with Business Development, NA Demand Generation Manager, and Marketing/Sales Operations teams on program lead flow and follow-up to optimize performance and generate qualified opportunities for the region.
• Travel – ability to travel up to 30% of the time.

Skills & Experience

• Minimum 3 years field marketing or demand generation experience in a B2B software company required. Demonstrated knowledge and proven track record of success with measurable results.
• Experience using CRM (Salesforce, Dynamics, etc.) and Marketing Automation platforms to execute, track and manage marketing programs.
• Excellent execution skills with a demonstrated ability to manage reporting, metrics, and sales communications.
• Good understanding of the sales process and how to enable sales readiness.
• Excellent communicator and collaborator; you know how to build organizational support and work with cross-functional virtual, global teams. Experience working in cross-functional, global and virtual team environment.
• Ability to understand target personas and industries including key challenges and communities and leveraging this info to build targeted programs.
• Exceptional project and budget management experience with marketing campaigns.
• Quick learner, organized and self-motivated with the ability to define goals and prioritize work.
• A strong understanding of inbound and outbound marketing programs.
• Professional, driven, passionate team player with a positive can-do attitude. Goal & outcome orientated.
• Ability to be flexible in a high growth/high performance organization undergoing rapid expansion in North America.
• Skilled in Adobe, PowerPoint, or other online marketing collaboration tools.
• College degree. BA or BS, marketing focus desired.

Bizagi is rapidly expanding across EMEA and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.

What We Are Seeking

We are looking for the best talent in the industry to support Bizagi’s rapid growth across EMEA. As an Enterprise Account Executive, you will be responsible for driving enterprise-wide sales initiatives into a set of select named accounts or regional territories.
The ideal candidates are self-starters who enjoy driving their own piece of the business and thrive on selling into new accounts. We seek intelligent and energetic professionals with proven experience and success in selling BPM or other enterprise grade software to both business and IT executives. We seek team players who collaborate with others across Bizagi and partner with our customers to deliver success.

Your Responsibilities

You will be responsible for developing and growing the Bizagi relationship within selected named accounts. As the Enterprise Account Executive, you will need to establish yourself as a trusted advisor with the client’s key stakeholders. You will own the strategic direction of each of your accounts and be the key contact for executive discovery sessions, strategizing solution offerings, deploying the necessary Bizagi resources, and ultimately partnering across all business functions to ensure a successful implementation – across a broad set of industries, locations, and business needs. You must be able to forecast sales activity and revenue achievement while creating satisfied customers that can be referenced in future sales cycles.

Preferred Requirements

• 8+ years of enterprise sale experience with a proven track record selling complex enterprise software
• Consistent overachievement of quota and revenue goals with demonstrable earnings
• Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
• Ability to manage multiple opportunities simultaneously through a complex, value-based sales process
• Strong time management skills
• Ability to work in fast-paced, self-directed entrepreneurial environment
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
• Experience selling enterprise software solutions to large strategic enterprise accounts
• Experience working with consulting partners / professional service firms a plus
• Exceptional listening, verbal, presentation, organisational and written communication skills
• Experience with and willingness to utilize CRM tools to manage sales activity
• Strong decision-making, problem-solving, and creative thinking skills
• High integrity absolutely essential
• Bachelor’s Degree
• Full Time – Permanent

Bizagi has successfully delivered some of the most demanding BPM and digital transformation projects in the world, working with global brands like GE, adidas, and Audi. We are truly passionate about our products and market opportunity, and have a culture that is innovative, transparent, and highly collaborative. Bizagi is focused on recruiting the best talent in the industry and is looking for a dynamic and experienced Technical Consultant to join our rapidly growing Professional Services team in EMEA.

Overview

As a key member of the Professional Services team, the Technical Consultant will be the technical lead for digital transformation projects based on the Bizagi platform. The Technical Consultant will collaborate with the Bizagi implementation team and the client to finalize requirements, and design and implement the solution, including integration points.

Responsibilities

• Understand customer business drivers, key use cases, and high level business objectives
• Collaborate with client IT and development staff, and with other Bizagi consultants, to transform client requirements into automated solutions using Bizagi’s BPM platform
• Lead Bizagi implementation from a technical perspective, including integration with 3rd party and legacy systems
• Provide technical input into requirements for “To Be” processes, including process design, data models, business rules, and management information
• Test developed solutions for conformance with requirements, and to ensure quality
• Define standards and methods for technical implementation
• Facilitate communication and ensure alignment between process modelling teams and technical teams
• Support final testing and roll out of production deployment
• Mentor Bizagi team members, and provide technical training to clients
• Create and present actionable technical documentation
• Become a Bizagi platform expert, with deep, hands-on technical and functional knowledge
• Contribute to Bizagi Professional Services best practices and continuous improvement

Qualifications

• 3+ years of experience implementing enterprise software
• Bachelor’s degree in Computer Science or similar
• Experience with process modelling
• Experience with data modelling
• User interface design
• Knowledge of integration using web services and proprietary interfaces
• Familiarity with SOA and enterprise architecture concepts
• Good analytical and problem solving skills
• Strong leadership skills
• Strong verbal and written communication skills, and ability to communicate complex concepts to audiences of all levels
• Ability to build strong internal relationships
• Strong knowledge of C# and JavaScript
• Background in Business Process Management, BPMN, or related domain. Familiarity with process improvement methods e.g. lean/six sigma a plus
• SQL experience with a RDBMS such as MySQL, Oracle, or MS SQL Server
• Experience with XML, Xpath, IIS
• Ability to travel to client locations as needed
• Full Time – Permanent

Our marketing team has developed an appetite for producing great content that stands out from the crowd and cuts through the noise. That’s why we’re looking for another talented and creative writer and content specialist to help deliver content that works across an exciting variety of marketing channels; from social media, blogging and PR, to case studies, community forums and international user conferences.

Are you a skilled storyteller looking for your next exciting challenge? Then Bizagi could be the place for you. Reporting to the Content Marketing Manager, this new hire will have plenty of opportunity to grow and learn by getting involved in and taking ownership of a wide range of content marketing initiatives.

Responsibilities

• Writing, editing and publishing blog posts
• Content ideas for campaigns and social media channels
• Writing top notch email marketing communications
• Injecting personality into business and technology messages
• Drafting and publishing corporate press releases
• Interviewing customers, writing and producing case studies
• Working on campaigns with external creative agencies

Requirements

• Exceptional communication skills and proficiency in English language, verbal and written, with a Bachelor’s Degree in English, Journalism, Communication, Marketing or related
• 2-3 years' experience in a similar Copywriting / Content Marketing role
• Preferably experience in the technology / software industry
• Capacity to grow within the company and take on additional responsibilities over time
• Excellent computer skills and comfortable with the use of marketing technologies such as CMS platforms (Wordpress and Joomla) and marketing automation (Marketo)