Work at Bizagi

Bizagi is looking for an experienced Data Analytics Specialist to help ensure our global user community data is leveraged effectively to deliver unique insight, drive marketing programs, connect customer journeys and deliver qualified opportunities to the sales organisation.

You will become the subject matter expert, defining and analysing data sets focused on improving our ability to identify, convert and grow our customer base.

You will be part of the global sales & marketing organisation, collaborating with and advising regional and global demand generation teams on their campaign effectiveness.

You will work to support product marketing and product management teams to understand product utilisation and drive the definition of new products, services and offerings.

You will support the CMO directly in facilitating the development of strategy based on deep understanding of user community demographics and behaviour.

You will have a strong data science and analytics background, proficient at connecting and querying data sets, but also experienced at turning raw data into valuable business insights that support executive decision making.

You should be comfortable running, as an example, regression analysis and will demonstrate strategic thinking in producing actionable insights for the marketing, sales and executive teams.

Tasks and Responsibilities:

• Collate and analyse user demographics, behaviour and product usage data to identify growth opportunities.
• Drive analytical approaches to help inform global user acquisition and engagement programs.
• Synthesize and present quantitative results to an executive audience of sales, marketing, and product engineering colleagues.
• Monitor, measure and analyse the effectiveness of marketing initiatives.
• Track & report on departmental KPIs including lead generation and campaign influence.
• Champion and implement testing strategies to optimize campaigns
• Perform quantitative analyses to drive ROI and other campaign performance metrics
• Support the CMO with go-to-market data analysis
• Work alongside the Marketing & Sales Operations teams to ensure alignment with sales objectives and CRM/MAP adoption
• Ensure reporting and analysis is completed for all marketing investments

Knowledge/Skills and Experience

• 3-4 years direct experience in a Data Analysis role working within data reporting and interpretation fields.
• 2+ years of experience in SQL analysing sophisticated data sets; well-versed in analytical and presentation tools (pivot tables, graphs, functions, etc)
• Well-versed in story-based reporting (on paper and in person that address strategic marketing and business questions with a data-based narrative.
• Demonstrated experience in working with databases, complex data analysis, segmentation and presentation
• Track record of effectively delivering multiple projects at one time in very fast-moving environment, strong project management experience
• Educated to a degree level – preferably in Mathematics, Engineering, Computer Science or similar technical field
• Preferred experience of working within/with marketing teams, preferably in the technology industry
• Experience of working with B2B organisations
• Experience of working with BI tools (e.g. PowerBI)
• Working knowledge of marketing automaton & CRM platforms preferred (e.g. MS Dynamics CRM, Marketo)
• Intellectually-driven, self-motivated and passionate to add value at every step
• Excellent communication skills both verbal and written
• Excellent team player and interpersonal skills
• Accurate, systematic and methodical
• Fluent in English language.

Position Information

• Full Time - Permanent
• Location - Bizagi HQ, Chalfont St Peter, UK

As a key member of the Professional Services team, the Technical Consultant will be the technical lead for digital transformation projects based on the Bizagi platform. The Technical Consultant will collaborate with the Bizagi implementation team and the client to finalize requirements, and design and implement the solution, including integration points.

Tasks and Responsibilities:

• Must be happy to Travel - 80% of this role is travelling
• Understand customer business drivers, key use cases, and high level business objectives
• Collaborate with client IT and development staff, and with other Bizagi consultants, to transform client requirements into automated solutions using Bizagi’s BPM platform
• Lead Bizagi implementation from a technical perspective, including integration with 3rd party and legacy systems
• Provide technical input into requirements for “To Be” processes, including process design, data models, business rules, and management information
• Test developed solutions for conformance with requirements, and to ensure quality
• Define standards and methods for technical implementation
• Facilitate communication and ensure alignment between process modelling teams and technical teams
• Support final testing and roll out of production deployment
• Mentor Bizagi team members, and provide technical training to clients
• Create and present actionable technical documentation
• Become a Bizagi platform expert, with deep, hands-on technical and functional knowledge
• Contribute to Bizagi Professional Services best practices and continuous improvement

Experience and requirements:

• Happy to travel - Must be flexible
• 3+ years of experience implementing enterprise software
• Bachelor’s degree in Computer Science or similar
• Experience with process modelling
• Experience with data modelling
• User interface design
• Knowledge of integration using web services and proprietary interfaces
• Familiarity with SOA and enterprise architecture concepts
• Good analytical and problem solving skills
• Strong leadership skills
• Strong verbal and written communication skills, and ability to communicate complex concepts to audiences of all levels
• Ability to build strong internal relationships
• Strong knowledge of C# and JavaScript
• Background in Business Process Management, BPMN, or related domain. Familiarity with process improvement methods e.g. lean/six sigma a plus
• SQL experience with a RDBMS such as MySQL, Oracle, or MS SQL Server
• Experience with XML, Xpath, IIS
• Ability to travel to client locations as needed

Position Information

• Full Time - Permanent
• Location - EMEA

We are looking for the best talent in the industry to support Bizagi’s rapid growth across EMEA. As an Enterprise Account Executive, you will be responsible for driving enterprise-wide sales initiatives into a set of select named accounts or regional territories.

The ideal candidates are self-starters who enjoy driving their own piece of the business and thrive on selling into new accounts. We seek intelligent and energetic professionals with proven experience and success in selling BPM or other enterprise grade software to both business and IT executives. We seek team players who collaborate with others across Bizagi and partner with our customers to deliver success.

Tasks and Responsibilities:

You will be responsible for developing and growing the Bizagi relationship within selected named accounts. As the Enterprise Account Executive, you will need to establish yourself as a trusted advisor with the client’s key stakeholders. You will own the strategic direction of each of your accounts and be the key contact for executive discovery sessions, strategizing solution offerings, deploying the necessary Bizagi resources, and ultimately partnering across all business functions to ensure a successful implementation – across a broad set of industries, locations, and business needs. You must be able to forecast sales activity and revenue achievement while creating satisfied customers that can be referenced in future sales cycles.

Preferred Requirements:

• 8+ years of enterprise sale experience with a proven track record selling complex enterprise software
• Consistent overachievement of quota and revenue goals with demonstrable earnings
• Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement
• Ability to manage multiple opportunities simultaneously through a complex, value-based sales process
• Strong time management skills
• Ability to work in fast-paced, self-directed entrepreneurial environment
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
• Experience selling enterprise software solutions to large strategic enterprise accounts
• Experience working with consulting partners / professional service firms a plus
• Exceptional listening, verbal, presentation, organisational and written communication skills.
• Experience with and willingness to utilize CRM tools to manage sales activity
• Strong decision-making, problem-solving, and creative thinking skills
• High integrity absolutely essential
• Bachelor’s Degree

Position Information

• Full Time
• Location - EMEA, various locations

The ideal candidate will possess a demonstrated track record in:

• Experience of delivering projects in one or more of the following areas: Program Delivery, Process Automation, Process Transformation, Robotics, Operational Transformation.
• Demonstrable experience of involvement in a project throughout the full lifecycle of assess, design, build and implement.
• Demonstrated ability to advise management on alternative solutions and risks with experience of presenting and influencing.
• Driving commercial, solutions-oriented growth to clients.
• Building and honing key relationships both internally and externally, delivering robust presentations and client communications.

Tasks and Responsibilities:

• Increase the revenue in the existing clients by offering additional services.
• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Responsible for lifecycle governance of the assigned client base.
• Partner with leadership within the client team to develop a comprehensive and achievable strategic plan for the business within a client account.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Ensures the streamlining of information flow between customers and the organization, escalating discussions, as appropriate, regarding technology-related status, expectations and concerns.
• Maintain and manage a revenue pipeline.
• Articulate an excellent understanding of each product and solution, and how our BPM Suite can be used to improve business performance.
• Independently create and deliver unique client presentations; skilled at leading verbal client presentations.
• Provides timely responsiveness to customer inquiries; co-ordinates responses to customer- requests.

Essential Skills:

• Strong leadership skills.
• Strong verbal and written communication skills.
• Strong presence that inspires confidence & credibility.
• Be proactive in anticipating client needs.
• Be innovative and make an impact on your clients.
• Understand IT and BPM concepts.
• Ability to communicate complex concepts to audiences at all levels.
• Empathy and consultative problem solving.
• High Analytic and Emotional Intelligence.
• Independent in actions and decision making.
• Flexible and agile in a fast-paced rapidly-changing environment.
• Prior experience in closing sales deals at the executive level.
• Compliant to business policies and expects others to be the same.
• Goal-driven motivation.

Preferred Skills:

• Strong analytic aptitude with an eye for detail and a commitment to quality.
• Ability to grasp new concepts easily, and be able to present them in a simplified manner to clients and potential prospects.
• Proven experience collaborating with a wide range of internal and external clients.

Academic & Professional Qualifications:

• Degree in in Business, Computer Science or Information Systems, MBA or equivalent qualifications.
• Consulting Experience at Manager level.
• Experience managing, setting priorities, solving complex problems and selling in a consultative role.

Position Information

• Full Time - Permanent
• Location - Santa Clara, CA