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Customer Experience

CX innovation begins with Intelligent Automation

Build contextualized customer experiences with a 360-degree view to help you win, retain and increase the lifetime value of your customers.

Man and woman sat at desk discussing document
Man and woman sat at desk discussing document

Customer Experience

CX innovation begins with Intelligent Automation

Build contextualized customer experiences with a 360-degree view to help you win, retain and increase the lifetime value of your customers.

Transform the way you work

Boost Net Promoter Score and customer lifetime value

Create agility to deliver innovative customer experiences

Orchestrate contextual customer data and compliance

Popular process automation examples

How our customers are transforming customer engagement

Old Mutual logo

Banking group Old Mutual used the Bizagi platform to create a "360 customer view” of the customer and by leveraging this insight and data analytics across all channels saw a decrease in branch wait time and an increase of 30% in point of contact resolution.

Learn more about digitizing customer engagement

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Ebook

Make your Breakthrough in Customer Engagement

Learn how organizations are connecting systems for a 360-degree view of customers and drawing on contextual data to build first-class experiences.

Download
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Blog

Customer onboarding: why first impressions count

Discover three steps to first-class customer onboarding.

Read
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Video

AI, machine learning and the customer experience

Learn how applied cognitive intelligence can help you to transform your engagement strategy.

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Customer Experience rules the globe in corporate boardrooms, but only a handful convert this strategy into real business operations."

Alberto Serfaty

Senior Manager, Performance Improvement, EY

Get in touch with Bizagi

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