Banks using AI for loan processes

Home loans
European digital bank Indexo uses AI Agents to process insurance documentation for home loan approval.
Commercial loans

Leading Latin American Bank uses AI Agents to process documents within its commercial loans process.

Auto loans

Digital-first Latin American bank Finandina uses AI Agents to process documents as part of its auto loans process.

Transform the lending process

Speed up cycle times

Reduce time from application to decision by automating key steps, accelerating reviews, and enabling teams to act on insights instantly.

Reduce manual effort

Minimize repetitive tasks through AI-driven data extraction, automated verification and guided decision support.

Improve risk accuracy

Enhance risk assessments using advanced analytics, real-time data validation, and AI-assisted underwriting to deliver more consistent, accurate decisions.

Increase customer satisfaction

Deliver faster responses and a smoother digital experience that meets customer expectations at every stage of the lending process.

Accelerating loan approvals at Indexo

Before AI Agents, mortgage teams manually processed insurance documents. Now AI extracts this information automatically and:

  • Accelerates decisions
  • Eliminates manual effort
  • Minimizes errors  

Better decision-making with GenAI

Streamline data capture

Automate data extraction & validation from unstructured documents to reduce manual processing.

Increase compliance

Build KYC & AML checks into processes to ensure compliance and support auditing requirements.

Speed up underwriting

Assist teams with AI-generated summaries, risk insights, and credit memos.

By streamlining routine banking processes our staff can focus more on higher value tasks. Initially we didn’t intend to use AI at all…but it was quick and easy to do, enhancing our existing process with the AI natively available in Bizagi.”

Mārtiņš Seimuškins

CRM Solution Manager, Indexo Bank

Delivering results for lendors

10x faster credit deferral process
60% faster closing of cases
30 minutes to provide new customer with a credit card

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