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Delivering results across the public sector

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Automation of Contract Acquisition Lifecycle Management System (CALM)

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Automating handling of citizen interactions and payments for a federal pension system

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5x

faster case processing in audits

Transform the way you work

Eliminate routine and mundane tasks to boost staff productivity and morale

Utilize a FedRAMP certified service to automate essential services and free up your staff to do the work that matters

Create a central orchestration hub between all your technology platforms to ensure work is processed effectively

Cultivate a deeper and more trusting relationship with constituents by creating a user-friendly environment

Modernize your IT landscape to create a more effective environment for your constituents

Bizagi government services solutions

Source selection

Discover how Bizagi's Source Selection Automation Suite orchestrates each step of the Source Selection process.

Acquisition management

Discover how Bizagi unifies each part of the acquisition process to bring full visibility and provide a complete audit trail.

Supplier portal

Discover how Bizagi's Supplier Portal connects and validates submissions and contracts while providing unprecedented scalability.

One thing that I love in Bizagi is it’s low code approach, but if you need, you can code. In some parts we have to cope with complexity and Bizagi has the tools to cope with the complexity as well.”

Carlos Sérgio
Project Director

Popular public sector automation examples

Acquisition management

Unify every part of the acquisition process and create a system that brings visibility to the entire end-to end process, while providing a complete audit trail.

HR onboarding

Create a single source of information to connect departments and deliver a fully compliant, more efficient onboarding process. 

Pension planning & management

Eliminate concerns over pensions by creating full visibility into the pension planning and management process. 

Disaster management

Get accurate, real-time data to the right people to minimize the effect on your operations and restore normality as soon as possible. 

Case management

Access real-time case information to deliver a faster, more personalized service to citizens.

Workman's compensation

Track and route all Workman’s compensation claims to the proper channels without having to bounce from system to system. 

Meeting the highest security standards

Bizagi Accessibility Conformance Report VPAT® Version 2.4

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FAQs

What government processes are best suited for automation?

Rules-based, repetitive, high-volume, or data-driven processes such as licensing and permitting, case management, benefits processing, data entry and compliance reporting are ideal for automation.

How can legacy systems be integrated with automation tools?

Modern automation platforms can integrate with legacy systems using pre-built, native or bespoke connectors and APIs.

What are the main barriers to implementing automation in government?

Key barriers include outdated infrastructure, fragmented data systems, resistance to change, limited IT resources, and regulatory or procurement constraints. A phased approach and getting buy-in from leadership help overcome these challenges.

How can automation projects be scaled across departments?

Start with high-impact pilot projects and develop shared frameworks, reusable components, and governance standards. Once you've demonstrated success in one area you can customize the automation initiative to fit the needs of other areas.

 

Can we automate the intake and processing of public service requests (e.g., applications, permits, licenses)?

Yes. Automation can streamline the entire lifecycle—from digital intake and validation to decisioning and communication. This reduces wait times, eliminates manual errors, and improves transparency for citizens and staff.

How do we streamline repetitive tasks like data entry, verification, and document routing?

Online forms and automated workflows capture and validate information in real-time, then route it to the appropriate people and systems for approval according to predefined business rules.

Can we use automation for faster benefits eligibility and disbursement (e.g., unemployment, housing, social assistance)?

Yes, automation accelerates eligibility verification, cross-checks applicant data, and expedites payment processing, helping agencies respond more rapidly during surges in demand while minimizing fraud.

Can we automate compliance checks and reporting (e.g., FOIA, HIPAA, GDPR)?

Yes. Automation can enforce data privacy rules, monitor access controls, generate compliance reports, and ensure timely responses to legal requests.

Ready to talk?

Want to learn more about our platform or need help using it? Get in touch.