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Bizagi Standard Agreements

Here you will find the latest Bizagi standard agreements, containing the terms of our contractual relationships with customers.

Please make sure you select the correct document to fit your requirements.

1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form you will be able to order Bizagi Cloud Products and Services.

2) Cloud Service Description

Here you can find the detailed explanation of the Cloud products and services offered by Bizagi.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of the Bizagi Cloud products and services.

4) Data Security

This document sets out the protective privacy measures established by Bizagi, to protect data from corruption, and to prevent unauthorized access to computers, databases and websites, among others.

Bizagi On-Premise

1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form, you will be able to order Bizagi On-Premise Products and Services.

2) Maintenance and Support Services

Bizagi offers maintenance to receive new product versions to keep the software up-to-date, and basic product support for software. Besides, Bizagi offers Premium Support, designed for those companies that require service levels and special attention to their incidents. This is an optional service, aimed to complement the basic support included in the maintenance.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of Bizagi On-Premise products and services.



1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form you will be able to order Bizagi Cloud Products and Services.

2) Cloud Service Description

Here you can find the detailed explanation of the Cloud products and services offered by Bizagi.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of the Bizagi Cloud products and services.

4) Data Security

Upon Customer's instructions, Bizagi will act as the Data Processor in the provision of Cloud Products and Services. Bizagi implements technical and organizational measures to protect data from corruption and to prevent unauthorized access to computers, databases, and websites, among others.

Bizagi On-Premise

1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form, you will be able to order Bizagi On-Premise Products and Services.

2) Maintenance and Support Services

Bizagi offers maintenance to receive new product versions to keep the software up-to-date, and basic product support for software. Besides, Bizagi offers Premium Support, designed for those companies that require service levels and special attention to their incidents. This is an optional service, aimed to complement the basic support included in the maintenance.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of Bizagi On-Premise products and services.

4) Data Security

Upon Customer's instructions, Bizagi will act as the Data Processor in the provision of On-premise Products and Services. Bizagi implements technical and organizational measures to protect data from corruption and to prevent unauthorized access to computers, databases, and websites, among others.



1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form you will be able to order Bizagi Cloud Products and Services.

2) Cloud Service Description

Here you can find the detailed explanation of the Cloud products and services offered by Bizagi.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of the Bizagi Cloud products and services.

4) Data Security

This document sets out the protective privacy measures established by Bizagi, to protect data from corruption, and to prevent unauthorized access to computers, databases and websites, among others.

Bizagi On-Premise

1) Order Form

Is the document that references the Agreement entered into by Bizagi and Customer, and which contains the commercial conditions of such Agreement. Through an Order Form, you will be able to order Bizagi On-Premise Products and Services.

2) Maintenance and Support Services

Bizagi offers maintenance to receive new product versions to keep the software up-to-date, and basic product support for software. Besides, Bizagi offers Premium Support, designed for those companies that require service levels and special attention to their incidents. This is an optional service, aimed to complement the basic support included in the maintenance.

3) General Terms and Conditions

The General Terms & Conditions contain the legal terms that will govern the provision of Bizagi On-Premise products and services.



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