Reinvent the client service request process

Reduce manual effort

Eliminate spreadsheets and email-based tracking to reduce manual work.

Mitigate risk

Improve accuracy by removing errors associated with manual data entry and transcription.

Increase visibility

Gain real-time visibility into the status of every client request across teams.

Impress clients

Reduce processing times to speed up responses and consistently meet SLAs.

Delivering results for financial institutions

80% reduction in processing time of Service Requests.
Increased visibility of Client Change status using Tableau dashboards.

Accelerate resolution with Agentic Automation

Automate email classification

AI Agents classify cases and route to the appropriate team member to speed up processing.

Trigger workflows for faster resolution​
Bizagi Triggers create cases directly from emails.
Generate contextualised responses
Use AI Agents to suggest responses based on client information.

A  significant reduction in processing time and has allowed us to maintain extremely high SLAs when it comes to our contractual obligations for our clients.”

Justin Wood

Stone Coast Fund Services

Ready to talk?

Want to learn more about our platform or need help using it? Get in touch.