Transforming Customer Engagement
Make your Digital Breakthrough
Every customer has a context
To offer the best possible customer experience, you need context. You need to understand which products or services will be most relevant to that customer, at that moment in time. The problem is, the data that will give it to you can end up locked away in siloed systems. The challenge is to surface this data, at the most important points in the customer journey.
Digitizing customer engagement
Every day organizations make digital breakthroughs using Bizagi. In this research report, you will find peer insights and practical advice to help you move forward.
Read our report to learn how organizations are:
Becoming more agile and getting new products to market faster
Connecting systems for a 360-degree view of customers
Drawing on contextual data to build first-class experiences
Digital transformation success storiesOrganizations that have used Bizagi to make a breakthrough.
How Mentis Neuro Health cut the time it takes to on-board patients by 90% in 90 days
Mentis Neuro Health used our digital business platform to digitize its onboarding process in just 90 days. The times it takes to offer treatment to new patients has fallen from three weeks to three days. As a result, patient numbers have grown by 21%.
Welcome to the communityBizagi is more than a platform. It’s a community movement investing in free training, hangouts and forums while sharing useful templates and tools.
0%of top 50 companies use Bizagi
0%+of members take our courses
0new members each month
Customer Experience rules the globe in corporate boardrooms, but only a handful convert this strategy into real business operations."
Senior Manager, Performance Improvement, EY
More practical adviceTo learn more about digitizing customer engagement, take a look at the following resources.
AI, machine learning and the customer experience
Learn how applied cognitive intelligence can help you to transform your engagement strategy.
Start defining processes in Bizagi ModelerWith powerful drag-and-drop design tools and cloud collaboration, Bizagi bridges the gap between business and IT. So, you can engage everyone in the process discussion from the start.
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