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Utilities & Energy

WeMag

WeMag digitizes operations to halve time it takes to complete forms-based sales processes

Utilities & Energy

WeMag

WeMag digitizes operations to halve time it takes to complete forms-based sales processes

  • CUSTOMER:
  • WeMag
  • INDUSTRY:
  • Utilities & Energy
  • LOCATION:
  • Germany

50%

reduction in time to complete forms-based sales processes

3x

faster for employees to complete data entry

German eco-energy provider WeMag looked to Bizagi in its efforts to unite employees across the business using digital process automation and drive growth of the organization. The energy supplier now uses the common language of process to guide staff through its different systems and deliver a customer-centric view.

As a result, they can now complete form-based processes involved in their sales cycle in half the time and complete data entry three times as fast as employees only need to enter data into one single system. This has allowed them to serve customers faster and spend less time on manual work and more time on value-adding, innovative tasks.

Talk to Bizagi

Bizagi is great for our staff thanks to the ease of modeling and building up the user interface. There is real stability in the process engine.”

Christoph Glanz, Head of IT

Objectives:
  • Digitize paper-based processes to improve visibility and compliance
  • Eliminate need for employees to enter same data in multiple places
  • Improve business efficiency and deploy solutions faster
  • Standardize processes and work within the business
  • Decrease reliance on IT by arming employees with low-code development
  • Remove data silos in the technology landscape
Achievements:
  • Time to complete form-based sales processes reduced by 50%, improving customer service
  • Efficiency increased - employees complete data entry at least 3x quicker through one single digital system
  • United tech stack made data visible across the business for increased compliance
  • Processes made transparent through Bizagi workflows with analytics that were previously not available in former paper-driven processes
  • Integrated with SAP, SQL server databases, Sharepoint and other web services

Find out how other customers have implemented Bizagi Automation

Sustainable energy company creates process factory to automate over 360 processes in 2 years.

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Top Portuguese utilities provider implements processes twice as fast, reducing development time and costs.

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One of Norway's largest broadband providers saved three man-years' worth of work by automating core processes with Bizagi.

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