Bancolombia transformed 13,000 processes for its 10 million customers
Bancolombia is the largest commercial bank in Colombia, with over 10 million customers across 10 countries in Central and South America.
Bizagi substantially reduced the time cycle of the processes… which allows us to fulfil customer service expectations
Bancolombia’s goal is to be the leading trend-setting financial group, generating a superior experience for its customers. To achieve this, they put Organizational Excellence in place and automated processes in their day to day operations so they could quickly implement new applications and meet customers’ needs.