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Financial Services

Banco Popular

Banco Popular develops rapid process automation to bring transparency to 400 users in just 6 weeks

Financial Services

Banco Popular

Banco Popular develops rapid process automation to bring transparency to 400 users in just 6 weeks

  • CUSTOMER:
  • Banco Popular
  • INDUSTRY:
  • Financial Services
  • LOCATION:
  • Spain

6

weeks to deploy first processes

400

users, one in every branch of the bank

The recent economic downturn left banks such as Banco Popular with a burning problem: how to dispose of toxic assets quickly and legally - while also delivering a fair deal for homeowners.

Entrusting Bizagi and EY with real estate assets worth €12,000m, Banco Popular developed a series of high-energy process initiatives. In 24 weeks, Bizagi created a total four processes that together allow the bank to buy, approve, sell and instigate judicial proceedings for its entire property portfolio.

Talk to Bizagi

Initially, we only planned for 50 users for one process. Today, there are 400 users using all five processes – Bizagi is going viral, with one user in every branch."

Objectives:
  • Remove toxic assets through strong process automation
  • Define process for repayment of debt to the bank (Buy)
  • Implement process to complete the buying transaction (Approve)
  • Both processes to be delivered in six weeks during holiday period
  • Work with EY to embed due diligence and knowledge transfer
Achievements:
  • Two processes delivered in six weeks with only two full-time staff
  • 400 users; one user in every branch of the bank
  • Additional judicial and sell processes delivered in 18 weeks
  • All sub-processes highly complex; involving many third parties (lawyers, tax authorities, police)
  • Robust supplier management achieved through strict KPIs

Find out how other customers have implemented Bizagi Automation

Leading African financial services group makes bank branch queues 9X shorter and sees 15% NPS increase with process automation.

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Leading German mortgage bank halves the time it takes to approve loans through agile process automation.

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Largest agricultural lender in US replaces legacy processes to analyse 97% of loans in shorter timescales.

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