Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
Camunda is a commonly used platform for process automation. It’s open source and gives developers a high level of control over workflows. That level of control can be valuable, but it also means more complexity. For teams that need faster setup, simpler tools for non-developers, or lower overall costs, Camunda might not be the best fit. If that’s closer to what you're looking for, there are other platforms that may align better with your needs. Here are a few to consider.
Camunda suits some people’s needs, but there are times you might need something different:
Cost - New enterprise pricing can get steep, especially if you’re scaling fast.
Upgrades - If you need to upgrade to it may be painful, giving you the option to consider alternative tools.
User experience - The Camunda interface may limit the user experience.
Code-heavy - Many business teams like building things themselves (with less support from IT) and tools with less code will help reduce your IT backlog.
When you shop around, think about what really matters for your setup:
Who’s building with it - Is it designed for developers, business users, or both?
Use cases - Can it handle simple tasks and complex workflows?
Where it’s hosted - Is it hosted on Cloud, on-premise, or a hybrid model?
How it connects - Does it easily integrate with the tools you already use?
How it handles pressure - Can it scale effectively in line with your business needs?
Security and governance - Does it offer solid security with role-based access and audit logs?
Visibility - Can you tell how well your processes are performing?
Pricing - Are there any surprise costs hiding in scaling, integrations, or additional features?
ROI - How soon will you see a return on your investment?
Bizagi
Bizagi is a solid choice if you want something that’s easy to use but still powerful. It’s low-code, so you don’t need to be a developer to build workflows. Bizagi focuses on helping orchestrate business processes from end-to-end, with a drag-and-drop interface that’s friendly for business users. It’s great if you want to build and deploy quickly and see a fast ROI.
Best for: Business-IT collaboration, orchestrating complex processes and AI Agents.
Pricing: Usage-based
Pros:
- Accessible for people who don’t code, aiding business-IT collaboration.
- Reusable business objects, actions and processes shorten the development cycle.
- AI Assistant, AI Agents and AI Workers are packaged within the platform.
Cons:
- Available only as a Cloud solution, though the Azure-native architecture offers strong scalability and integration benefits.
Appian
Appian is a low-code platform that combines tools for automation, case management, and workflow development. It offers built-in features like AI and robotic process automation, which can help support complex business needs. It’s commonly used by teams aiming to speed up development.
Best for: Rapid development of business applications with built-in automation tools.
Pricing: Not clearly published.
- Enables faster development compared to traditional coding approaches.
- Built-in tools for user interfaces and mobile support.
- Offers packaged features like AI.
- Requires specialized developer skills for complex workflows.
- Lack of flexibility in pricing.
Pega
Pega is geared towards large organizations that need powerful automation and customer engagement all wrapped up together – since it also offers CRM capabilities.
Best for: Complex case management and processes with lots of rules.
Pricing: Case-based.
- Advanced decision and rules engine.
- Strong governance capabilities.
- Smart AI-driven suggestions.
- Steep learning curve.
- Limited customization options.
Microsoft Power Automate
Microsoft Power Automate is a solid choice for teams looking to streamline workflows. It’s user-friendly, integrates smoothly with the Microsoft ecosystem, and empowers both technical and non-technical users to build automation with minimal fuss.
Best for: Quick wins inside the Microsoft universe.
Pricing: Per-user or pay-per-run.
- Perfect fit with Microsoft 365.
- Huge library of connectors.
- Friendly for non-technical teams.
- Lighter on governance features which limits use in complex / regulatory processes.
- Not built for heavy-duty or cross-departmental workflows.
ServiceNow
ServiceNow is a cloud-based platform that provides digital workflow solutions for IT service management (ITSM), and business processes across enterprises. While it offers extensive customization and scalability, the platform can also be complex to implement and maintain, often requiring specialized knowledge.
Best for: Automating ITSM and related workflows.
Pricing: Module-based within the ServiceNow platform.
- Tight integration with IT, HR, and service workflows.
- Strong on security and compliance.
- Fully managed SaaS
- Not as flexible for custom builds.
- Limited non-IT use cases
No single tool is perfect. The right one depends on your team, your needs, and your resources.
Try a small proof of concept before committing. See how it performs in your real-world setup.
The goal isn’t just to pick software. It’s to pick something that makes automation easy to deploy and delivers value across the organization over time.
Discover the value Bizagi can bring to your organization by visiting our platform page.
