Health Savings Administrator sees 75% faster case resolution using business process automation Center of Excellence
75%
faster case resolution
15
processes automated in first year
50+
reusable modeling capabilities
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A leading healthcare administrator was looking for process improvement opportunities to make improve productivity and improve business efficiency. Using a Business Process Automation Center of Excellence (COE), they captured and analysed the current state of business processes in Bizagi before eliminating waste and streamlining workflows to empower the business with automation.
Taking an agile approach, they saw significant improvements across the organization with their award-winning initiative, with 15 automated processes and 50 reusable modeling capabilities in their COE. Bizagi enabled complete process visibility and orchestrated technology and the human workforce to deliver 75% faster case resolution.
Bizagi really helps you to get started, map a process and learn from the data… then you can leverage the team, ask them how you can make it better and continually improve."
Director of Continuous Improvement
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