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Business process modeling is a technique used to document, design and optimize business processes. Process models provide a visual representation of the stages and flow of a process that is easily understood by technical and non-technical stakeholders and helps organizations communicate official processes, improve operations and plan business process automation projects.
Identifying areas for improvement within processes leads to increased productivity.
Mapping processes allows organizations to identify differences across departments and implement best practice throughout the organization.
Process modeling supports continuous improvement allowing organizations to keep up with change.
Business process modeling notation (BPMN) is a popular standard graphical notation for end-to-end process modeling that provides consistency and ensures process understanding among stakeholders across and between organizations.
BPMN diagrams use basic symbols to visualize business processes, each of which can be categorized into one of four groups: flow objects (events, activities, and gateways), connecting objects (sequence flows, message flows, and associations), swimlanes (pools and lanes), and artifacts (data objects, groups and annotations).
Download our BPMN quick reference guide to learn more about the BPMN process modeling standard.
Justin Smart
COO, Trilogy Funds
1. Use the BPMN standard correctly
The purpose of business process modeling notation is to provide users with a standardized view of the process. Using the right symbols is key to audience understanding.
2. Keep a logical and clear sequence in your diagrams
Process models should make it easy for your audience to understand the process flow and the relationships between the different steps within the process.
3. Define a naming convention for your process models
Ensuring governance around the labelling of processes, activities, events, and gateways provides consistency for those creating and interpreting process models.
4. Keep your processes as simple as possible
Reducing the number of redundant tasks or group activities in sub-processes makes them easier for your audience to follow.
5. Follow best practice to organize and classify your processes
Using business process frameworks like APQC allows you to benchmark your process models.
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Find out how organizations in financial services, the public sector, manufacturing and healthcare have used Bizagi to optimize their processes.
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