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How to Optimize Mobile Capabilities of Enterprise Applications

There’s an appetite for mobility, particularly when it comes to enterprise applications. Most of us are used to being able to access pretty much whatever information we want at the touch of a button on our personal phones. This ease of use needs to be reflected in enterprise apps as well.  

In fact, many employees are bringing their own devices to work with up to 87% of companies dependent on their employee’s ability to access enterprise apps on their personal smartphone, according to Tristate Technology. So corporations need to support these devices to keep employees connected to the organizational processes, and do so in a secure manner.  

67% of companies see enterprise mobility as a growing priority, Benefits include ease of internal communication, improved visibility, increased productivity and increased employee satisfaction. You can build new applications to be instantly mobile using a low-code automation platforms, or introduce mobile capabilities to legacy systems with effective workflow orchestration. Here are the different ways you can improve the mobility of your enterprise applications. 

 

 

Enable activity in the field 

If your organization relies on employees who aren’t based in a single location, or are often working in the field, you definitely need mobile capabilities. Business doesn’t stop just because your users are off site: processes need to run on the ground, not just from a desktop or laptop computer.  

Not only does a mobile architecture support a better user experience, it also optimizes productivity. Companies gain an average of 240 hours of work per year from the employees using enterprise mobile apps, according to Tristate Technology

CBC, the Central American Bottling Company, deployed Bizagi’s low-code automation platform across their organization to provide transparency, consistency, and security to business processes. “There are numerous more technical achievements, but if you ask everyone across the business what the biggest benefit has been, it’s that ability to interact with the process from their mobile phone,” said CIO, Rafael Bardales.  

Bizagi’s mobile app has improved efficiency at CBC by allowing authorizations and information uploads in the field. This has reduced SLAs and supported ‘Mom & Pop’ independent retailers with faster onboarding as CBC can upload new customer information from their mobile phones right from the store, providing these stores with their first deliveries within just 24 hours.  

 

 

Activate push notifications 

Where would we be without push notifications? Make sure you enable them on your enterprise mobile app to keep users informed of when they have been assigned to a task by displaying a message in your mobile device.  

This can significantly increase process efficiency as when something requires manual intervention or a user’s attention, they are notified without even having to enter the application. Waiting for sign offs or approvals is often a bottleneck when it comes to getting work done, so push notifications mean that users are likely to respond to the issues faster.  

 

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Provide offline capabilities  

Let’s face it, wifi isn’t always available and even mobile data connectivity can be patchy. Waiting for an internet connection can slow down productivity and hold up important processes. Offline capability lets end-users work on cases without a network connection from their mobile devices.  

When your device does not have connectivity, the application lets you to create or work on offline cases and save their data. Finished cases that have been worked on offline are temporally stored in an outbox folder and then will be synchronized with the server when a network connection is available. 

 

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Tatweer Petroleum, the oil and gas explorer and extractor for the Kingdom of Bahrain, deployed Bizagi to remove ambiguity and bottlenecks from core business processes, helping them to increase operational efficiency and reduce costs.   

One way they achieved this was by enabling mobility for employees visiting the oil fields. These are often in remote locations, and at the planning stage there may not be connectivity available. Permits need to be properly managed before construction begins. Tatweer had previously used Adobe to manage this process, but as exploration of the oil field increased, it could not deliver the electronic forms and flexibility needed on this scale. 

By streamlining all documents through Bizagi, they have a central repository that can be accessed from anywhere, including from mobile devices, so employees aren’t tied to their desks to complete work and can access information while on-site at the wells, even if there is no internet connection. Their work is updated in the cloud once they are back online.  

 

Bring mobile capabilities to life with a low-code process automation platform  

It’s time to embrace the mobile workforce revolution and take process automation to the next level. Low-code automation platforms, like Bizagi, run on a product architecture that enables end users to work on their processes from any device, including tablets and cell phones. Your company can create processes and have employees access business information at anytime, anywhere and from any device. 

Low-code platforms make mobility very flexible, allowing designers to define how each user task is presented to end users. The basic approach is based on a concept of "design once and run anywhere", and processes compatible with every platform offering an optimized user experience for each device. The server makes use of the processing capabilities on modern mobile devices to interpret data and display the user interfaces.  

For advanced scenarios, designers know that certain users are likely to perform certain activities from their mobile device. For example, supervisors generally use their mobile phones to perform an approval. For these scenarios, designers can create customized forms for one or more devices to provide the best experience for users. Views can be defined for specific devices such as iPhones, Android phones, iPads, or Android tablets, using a specific screen resolution. They can also create customized forms for device families, such as Smartphone, Tablet or Desktop. 

Find out more about how to enable mobility on your enterprise apps using Bizagi in our Mobile Devices User Guide with details on:  

  • iOS devices 

  • Android devices 

  • Considerations for mobile devices 

  • Traditional design 

  • Push notifications 

  • Offline capabilities 

  • Integrating with Microsoft Intune   

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