50%
reduction in process time
100%
FCA compliance
Many Spanish SMBs faced bankruptcy, affected by frozen credit lines following the global financial crisis. ICO, funded by the Spanish government, conceived the idea of the Financial Facilitator: an analytical credit application tool designed to get the cash flowing for hard-hit businesses. They needed to get it up and running fast because every day lost could lead to another SMB going bankrupt.
Bizagi and credit process experts, PwC, designed and delivered the complete solution in just eight weeks. Anytime, anywhere applications and workflows were made available via the customer portal, which supported over 140,000 applications in the first year of the Financial Facilitator’s operation.
Eine der größten Banken in den USA setzt Bizagi und RPA ein, um das Onboarding von Kunden um 85% zu verkürzen.
Die größte Bank in Kolumbien vereint Bizagi und RPA für eine Kosteneinsparungen von über 515.000 Stunden pro Jahr in der Abteilung.
Die führende afrikanische Finanzdienstleistungsgruppe verkürzt die Warteschlangen in den Bankfilialen um das 9-fache und verzeichnet einen NPS-Anstieg von 15% durch Prozessautomatisierung.
ICO’s Financial Facilitator received a nationwide recognition at the launch and is still perceived as the most friendly and innovative online credit application platform for Spanish SMBs."