Work at Bizagi

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organisations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi is rapidly expanding worldwide and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.

Headquartered in England with operations in Europe, Latin America, and with a strong implementation partner network globally, Bizagi is a very fast-growing software business, seen as an innovator within the Business Process Management (BPM) market. Bizagi’s vertical solutions and the underlying platform help over 300 enterprise customers across all industries improve, automate and streamline their business processes.

BDR’s are instrumental in supporting the success of our business. The primary function of the BDR is to provide direct support to the Sales Executives in the ongoing development of prospective customers. Some of the key tasks are:

• Identify and qualify prospective customers through inbound lead follow-up and outbound calling
• Work closely with your sales executive to further develop the lead into the sales pipeline
• Research accounts, identify key contacts, and generate interest in Bizagi’s product portfolio
• Participate in weekly team meetings and department strategy sessions

BDR characteristics include:

• Willingness to work outside of the box, thinking creatively about how to best capture a potential customers attention.
• Creative problem solving and collaboration
• Possesses leadership qualities
• Effective time management skills
• Excellent written and oral communication

Position Information

• Full Time - Permanent
• Location - Chalfont ST. Peter, UK

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi is rapidly expanding worldwide and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.

Headquartered in England with operations in Europe, Latin America, and with a strong implementation partner network globally, Bizagi is a very fast-growing software business, seen as an innovator within the Business Process Management (BPM) market. Bizagi’s vertical solutions and the underlying platform help over 300 enterprise customers across all industries improve, automate and streamline their business processes.

Tasks & Responsibilities

• Negotiate, draft, structure and finalize commercial agreements, including but not limited to software license agreements, cloud subscription agreements, professional services agreements, partner agreements, NDAs, and other business/legal documents.
• Advise on legal risks and the legal liabilities associated with different deals.
• Provide pragmatic legal advice to management, as well as sales, marketing, product and support teams inside and outside of the U.S. in consultation with other members of the Legal team and outside counsel, as necessary.
• Ensure compliance with and develop policies and procedures for U.S. and international laws and regulations.
• Provide legal advice with regards to regulatory inquiries, commercial regulations, IP and data protection.
• Review and advise on how existing legal or other department processes can be changed or eliminated to better focus on business needs.
• Building close relationships with business units.

Skills and Experience

• JD / LL.B from a recognized university, and admission to a State Bar.
• 2-4 years of experience in a law firm and/or in-house legal department. Software Industry experience required.
• Experience providing global legal support and international contracting. Some work may involve other time zones and travel may be required.
• Significant experience structuring, drafting and negotiating software license agreements, including but not limited to: licensing, Cloud, Technical Support, Services and other technology related agreements with large enterprise customer.
• Experience with data privacy and protection preferred.
• Experience and aptitude working cross-functionally with internal organizations to resolve questions and concerns.
• Ability to use sound judgment to address complex issues while maintaining an appropriate balance between legal and business requirements.
• Comprehensive understanding of regulatory and compliance requirements applicable to enterprise corporations.
• Effectively multitask, re-prioritize, and work independently to meet deadlines and drive agreements to a conclusion, while remaining calm under pressure.

Desirable

• Experience U.S. and E.U. privacy, data security, GDPR and compliance.
• Experience doing business with the federal government, the FARS and other requirements that come along with government contracting.
• Understanding of software revenue recognition rules.
• International transactional experience.

Position Information

• Full Time - Permanent
• Location - United States, 80% will be home-based and 20% travel required.

The Bizagi Digital Business Platform helps organisations to ignite digital transformation by delivering rapid process automation across the enterprise.

The digital business platform wraps around existing IT systems, giving organisations the immediate business agility and process orchestration required to compete in the digital economy.

A global leader in digital automation process software means we need to recruit the best talent in the industry. We are truly passionate about our products and market opportunity and looking for like-minded people.

Responsibilities

Oversee the day to day delivery of client solutions; implementation, delivery, and support.

• Engage with customers to define the customers’ Digital Business Transformation implementation program
• Direct the overall execution of all BPM implementation projects, including scheduling, budget, and quality of deliverables, that comprise the customers’ overall implementation program.
• Lead and manage team of Project Managers and Technical Consultants.
• Implement best practices and continuous improvement for increased team productivity and efficiency.
• Lead team in delivering high quality implementations that exceeds clients' expectations.
• Work with partners to align implementation approach and roles for customer projects as needed
• Participate in discovery meetings with clients to establish product requirements and partner with the development team to provide accurate estimations.
• Provide timely project updates along with budgets and actuals for financial reports and reviews.
• Conduct regularly scheduled team and one-on-one meetings with direct reports to address issues, and provide updates regarding development and performance.
• Recruit, train, and mentor new team members to support the growth of the organization.
• Support Sales efforts in RFP responses, Value Exploration Workshops, defining implementation programs, and delivering SOWs.

Qualifications

• Happy to travel - Must be flexible
• Minimum 8 years of experience in delivering enterprise software Implementation Projects.
• Bachelor's Degree, preferably in engineering or business; graduate degree is a plus.
• Experience delivering complex IT projects to clients; BPM project experience is a plus.
• Proven ability to manage multiple projects and customer relationships simultaneously.
• Excellent leadership and team management skills.
• Strong interpersonal and professional communication skills. Able to engage and inspire team members and clients.
• Articulate an excellent understanding of Bizagi products and solutions, and how our BPM platform can drive Digital Business Transformation and improve business performance.
• Create and deliver unique client presentations; skilled at leading verbal client presentations and responding to most questions,
• Strong problem solving and organizational skills.
• Demonstrated ability to implement best practices and make effective process improvements.
• Oversee and work closely to the HR function with the team’s career development to ensure retention, motivation, and engagement.
• Experience of building a services department, including recruiting, on-boarding and training.
• Experience drafting proposals and SOWs.
• Experience in estimating IT projects and understanding the risks associated

Position Information

• Full Time - Permanent
• Location - Chalfont ST. Peter, UK

Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi has successfully delivered some of the most demanding BPM and digital transformation projects in the world, working with global brands like GE, adidas, and Audi. We are truly passionate about our products and market opportunity, and have a culture that is innovative, transparent, and highly collaborative. Bizagi is focused on recruiting the best talent in the industry and is looking for a dynamic and experienced Technical Consultant to join our rapidly growing Professional Services team in EMEA.

Responsibilities

• Must be happy to Travel - 80% of this role is travelling
• Understand customer business drivers, key use cases, and high level business objectives
• Collaborate with client IT and development staff, and with other Bizagi consultants, to transform client requirements into automated solutions using Bizagi’s BPM platform
• Lead Bizagi implementation from a technical perspective, including integration with 3rd party and legacy systems
• Provide technical input into requirements for “To Be” processes, including process design, data models, business rules, and management information
• Test developed solutions for conformance with requirements, and to ensure quality
• Define standards and methods for technical implementation
• Facilitate communication and ensure alignment between process modelling teams and technical teams
• Support final testing and roll out of production deployment
• Mentor Bizagi team members, and provide technical training to clients
• Create and present actionable technical documentation
• Become a Bizagi platform expert, with deep, hands-on technical and functional knowledge
• Contribute to Bizagi Professional Services best practices and continuous improvement

Qualifications

• Happy to travel - Must be flexible
• 3+ years of experience implementing enterprise software
• Bachelor’s degree in Computer Science or similar
• Experience with process modelling
• Experience with data modelling
• User interface design
• Knowledge of integration using web services and proprietary interfaces
• Familiarity with SOA and enterprise architecture concepts
• Good analytical and problem solving skills
• Strong leadership skills
• Strong verbal and written communication skills, and ability to communicate complex concepts to audiences of all levels
• Ability to build strong internal relationships
• Strong knowledge of C# and JavaScript
• Background in Business Process Management, BPMN, or related domain. Familiarity with process improvement methods e.g. lean/six sigma a plus
• SQL experience with a RDBMS such as MySQL, Oracle, or MS SQL Server
• Experience with XML, Xpath, IIS
• Ability to travel to client locations as needed

Position Information

• Full Time - Permanent
• Location - Santa Clara, US

Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi has successfully delivered some of the most demanding BPM and digital transformation projects in the world, working with global brands like GE, adidas, and Audi. We are truly passionate about our products and market opportunity, and have a culture that is innovative, transparent, and highly collaborative. Bizagi is focused on recruiting the best talent in the industry and is looking for a dynamic and experienced Technical Consultant to join our rapidly growing Professional Services team in EMEA.

Responsibilities

• Must be happy to Travel - 80% of this role is travelling
• Understand customer business drivers, key use cases, and high level business objectives
• Collaborate with client IT and development staff, and with other Bizagi consultants, to transform client requirements into automated solutions using Bizagi’s BPM platform
• Lead Bizagi implementation from a technical perspective, including integration with 3rd party and legacy systems
• Provide technical input into requirements for “To Be” processes, including process design, data models, business rules, and management information
• Test developed solutions for conformance with requirements, and to ensure quality
• Define standards and methods for technical implementation
• Facilitate communication and ensure alignment between process modelling teams and technical teams
• Support final testing and roll out of production deployment
• Mentor Bizagi team members, and provide technical training to clients
• Create and present actionable technical documentation
• Become a Bizagi platform expert, with deep, hands-on technical and functional knowledge
• Contribute to Bizagi Professional Services best practices and continuous improvement

Qualifications

• Happy to travel - Must be flexible
• 3+ years of experience implementing enterprise software
• Bachelor’s degree in Computer Science or similar
• Experience with process modelling
• Experience with data modelling
• User interface design
• Knowledge of integration using web services and proprietary interfaces
• Familiarity with SOA and enterprise architecture concepts
• Good analytical and problem solving skills
• Strong leadership skills
• Strong verbal and written communication skills, and ability to communicate complex concepts to audiences of all levels
• Ability to build strong internal relationships
• Strong knowledge of C# and JavaScript
• Background in Business Process Management, BPMN, or related domain. Familiarity with process improvement methods e.g. lean/six sigma a plus
• SQL experience with a RDBMS such as MySQL, Oracle, or MS SQL Server
• Experience with XML, Xpath, IIS
• Ability to travel to client locations as needed

Position Information

• Full Time - Permanent
• Location - Chalfont ST. Peter, UK

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organisations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi is rapidly expanding worldwide and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.
Headquartered in England with operations in North America, Europe and Latin America and with a strong implementation partner network globally, Bizagi is a very fast-growing software business, seen as an innovator within the Business Process Management (BPM) market. Our vertical solutions and underlying platform help over 300 enterprise customers across all industries improve, automate and streamline their business processes.

Tasks & Responsibilities:

• Bizagi Cloud Services
• Disaster Recovery
• Scanning and Archiving
• Data Repository, and Remote Operations Services

Develop and oversee Network Operations, Event Management, Incident Management, Problem/Escalation Management, Configuration Management and Change Management Processes for all Bizagi Cloud Services.

Ensure successful backup and/or replication of Customer Data in a secure manner. Contribute to and enhance Security policies and procedures for Bizagi Cloud Services. Implement System Management Tools to provide monitoring and management of all Cloud infrastructures.

Define and report Key Performance Indicators to monitor process health; define and report Customer facing service metrics. Implement and oversee Security policy, monitoring, and guidelines for Bizagi Cloud Services. Conduct System Outage Analysis to prevent the re occurrence of incidents. Implement continuous improvement plans for all services and processes.

Directly manage assigned employee group.

Carry out management and supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Skills and Experience:

• Bachelors degree in Information Management, Computer Science, or similar is an advantage
• Ideally 5 years+ experience dealing with large complex information systems and in managing operations at a global scale
• Experience with Azure is a must have
• Must have strong cloud operations background
• 5 years+ experience of IT Service Management, data centre, server and storage management, virtualization, networking, systems management, and/or project management are recommended.

Essential:

• Strong leadership, interpersonal, planning, and organization skills
• Experience in designing and implementing scalable cloud-based Operations
• Proven experience in running both multi-tenant and single tenant systems.
• Solid understanding of Microsoft Azure technologies
• Deep technical understanding of running SaaS/PaaS/cloud infrastructure
• Proven experience with agile deployment models with high frequent cloud updates
• DevOps experience
• Proven experience in defining, implementing, and measuring high availability systems.
• Strong understanding of SaaS/PaaS COGS modelling.
• Possess a deep technical understanding of Cloud Security.
• Proven track record of managing a 20+ team
• Deep understanding of certification requirements such as SOC2, Fedramp, GDPR, ISO27001
• Certification in ITIL and/or TOGAF

Desirable:

• Exceptional customer service orientation and collaboration skills
• Understanding of virtualization and global infrastructure, load balancing, networking, security and operations
• Team-first outlook including building great working relationships with peers across functions

Position Information

• Full Time - Permanent
• Location - US or EMEA

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organisations the immediate business agility and process orchestration required to compete in the digital economy.

Bizagi is rapidly expanding worldwide and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.

Headquartered in England with operations in North America, Europe and Latin America and with a strong implementation partner network globally, Bizagi is a very fast-growing software business, seen as an innovator within the Business Process Management (BPM) market. Our vertical solutions and underlying platform help over 300 enterprise customers across all industries improve, automate and streamline their business processes.

Tasks & Responsibilities:
To provide enterprise-level assistance to our Customers. You will diagnose and troubleshoot software problems, attending the customer inquiries regarding Bizagi and environment configuration.

• Provide technical responses to customers
• Solve and close the tickets assigned
• Maintain the centricity on Customers
• Maintain the support indicators into the corresponding levels
• Create information for Knowledge Base according to the issues solved
• Maintain internal support's KPI's Skills and experience

Skills and Experience:

• Spoken and written English
• Demonstrate strong interpersonal and communication skills
• 2-3 years’ experience in Customer Support Service
• Experience in Analytical troubleshooting and problem solving skills
• Strong troubleshooting skills and experience in SQL Server or Oracle Databases
• Troubleshooting performance problems in SQL Server, Oracle and Internet Information Server
• Experience of administration and support of Windows Operating Systems family
• Knowledge of Microsoft Internet Information Services (IIS) Application Server
• Technical proficiency in Load Balancing technologies from Microsoft and J2EE technologies
• Knowledge of JBoss, WebSphere, WebLogic or other J2EE Application Servers
• Spoken and written Spanish

Desirable:

• Some programming skills with C#, JAVA, JQUERY, C++ skills are an advantage
• Experience of BPM tools e.g. Bizagi, Lombardi, Appian, Global 360, Pega, Oracle BPM, Savvian, WebSphere MQ, Appian, etc.

Position Information

• Full Time - Permanent
• Location - US - Santa Clara or Dallas Area

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organisations the immediate business agility and process orchestration required to compete in the digital economy.
Bizagi is rapidly expanding worldwide and is looking to recruit the best talent in the industry. We are truly passionate about our solutions and the market opportunity, and we are looking for like-minded people to join in our journey.
Headquartered in England with operations in Europe, Latin America, and with a strong implementation partner network globally, Bizagi is a very fast-growing software business, seen as an innovator within the Business Process Management (BPM) market. Bizagi’s vertical solutions and the underlying platform help over 300 enterprise customers across all industries improve, automate and streamline their business processes.

Tasks & Responsibilities:

• Define the channel strategy in a given field territory, including the identification of key market segments
• Drive recruitment of partners to expand into new markets
• Articulate Partner Value Proposition during recruitment
• Assist in developing, implementing and monitoring the annual channel partner collaborative growth plan to meet and exceed assigned budget and drive incremental sales revenue across the territory (inclusive of setting partner targets)
• Mentoring and coaching partners to the sales process in order to drive revenue and shorten the sales cycle
• Negotiate channel contracts, forecasting, sales and support terms
• Responsible for ensuring Bizagi’s commitment to customer satisfaction is performed, delivered and constantly improved in channel territory to protect our Brand
• Conduct and document quarterly and collaborative growth plans with all levels of partner management
• Support day to day channel operations and escalation support in a given territory
• Liaise with marketing functions in order to engage and enlist partners to execute lead generation programs, pipeline stimulus programs and joint planning efforts
• Complies with legal training when working with channel partners
• Execute regular pipeline reporting calls with partners

Preferred Experiential Background:

• Significant experience of sales, (hunter) and/or channel management
• knowledge in the area: BPM, ECM (document management), low-code
• Experience working in a Software company in a similar role
• Experience managing several large alliances
• EMEA wide business/sales experience a plus
• English fluent, ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills
• Understanding of partner business and channel go to market programs

Additional Skills Sets:

• Ability to travel within the region to carry out primary responsibilities
• Team player, organizational and time Management
• Strong desire to develop business and establish long term relationships with Channel Partners and Customers Creativity
• Project Management

Position Information

• Full Time - Permanent
• Location - UK - Chalfont St Peter / Field Based