3x

faster pricing framework creation

50%

reduced pricing approval cycle time

1900+

customer shipping cases submitted in 7 months

Complete visibility across workflows

Objectives:
  • Provide visibility and transparency of business processes
  • Integrate disparate applications
  • Close gaps in processes to minimize risk and ensure governance
  • Eliminate manual chasing for approvals to speed up process
  • Save time and increase efficiency of key processes
  • Re-design and automate customer shipping information process to ensure data is always up-to-date
  • Automate customer pricing framework to save time and adhere to multiple parameters
  • Centralize marketing budgets to eliminate inconsistencies
Achievements:
  • Established workflows and clear user interfaces provide complete visibility of process status
  • Integration with SAP, DocuSign and Excel for speed and accuracy of data
  • Full audit trail of processes with accountability for task ownership
  • Automated approval reminders to meet deadlines
  • Customer shipping information data updates automated with approval flows to meet company policies
  • Customer pricing framework reengineered to intuitive user interface with 3x faster creation
  • Customer pricing framework cycle time reduced by 50%
  • Centralized marketing budget system with tracker of actual vs planned spend