Securities company drives business growth with automated processes through centralized sales portal
Automation of client fund deposit and credit application processes delivered more new business while ensuring enterprise-wide compliance.
A top Asian securities company was looking to maintain compliance and improve its non-transparent business processes. Processes such as client fund deposit and the credit application were taking too long and hindering business growth.
By applying business process automation, they were able to standardize the process-driven sales portal and increase efficiency and compliance.
Create standardized processes to ease compliance and SLA monitoring
Support business growth by creating transparent processes
Shorten processing time for client fund deposit and credit application processes
Consolidate analytics reports and scattered data
Deployed 5 key business flows within 6 months
Centralized, process-driven sales portal increased efficiency and compliance
Increased visibility for application submitted and left audit trail
Business Process Automation sped up and improved customer experience with client fund deposit and credit application
Agile process management allowed continuous SLA improvement and process configuration