Führende kolumbianische Pensionskasse

One of the largest pension fund organizations in Colombia was looking to optimize their internal operations to support their key business offerings of mandatory and voluntary pensions and retroactive severance pay management. They launched a digital transformation project with the aims of improving data management while also ensuring regulatory compliance and enhancing audits.

The organization has implemented over 50 processes in Bizagi to support their value chain, including core processes such as commercial management, and support processes in the HR and Legal departments. They used Bizagi’s low-code platform to orchestrate data and automate processes to drive efficiencies. Key benefits have been seen in audit workflows and risk management, including establishing workflows to manage non-conformities and standardizing transactions for voluntary pensions.