Descubra como o Grupo DHL aumentou a conectividade em toda a empresa e automatizou vários processos de ponta a ponta
Software de automação de processos de negócios
Aproveite a automação baseada em IA para minimizar erros, maximizar a eficiência e liberar sua equipe para se concentrar no trabalho de alto valor.
Elimine tarefas manuais repetitivas para reduzir os tempos de ciclo e permitir que suas equipes se concentrem em atividades estratégicas, criativas e de maior valor.
Padronize os processos para garantir a consistência e a conformidade com a governança interna e com os regulamentos externos.
Forneça aos clientes respostas mais precisas e oportunas para criar confiança, satisfação e fidelidade.
Responda rapidamente às mudanças em seu mercado e dimensione para lidar com o aumento das cargas de trabalho sem precisar de mais funcionários.
Crie e implemente processos em apenas 7 etapas, sem escrever uma única linha de código, usando a nossa interface intuitiva de arrastar e soltar no Bizagi Studio.
Conecte pessoas, processos, agentes de IA, sistemas, dados e bots em sua empresa usando regras de negócios inteligentes e ágeis para aumentar a visibilidade e o acesso às informações de negócios.
Implemente controles de acesso baseados em funções e protocolos de autenticação para gerenciar o acesso a aplicativos, processos e dados.
Alistar agentes de IA
Crie assistentes GenAI reutilizáveis para reduzir as tarefas manuais e aumentar a eficiência.
Ative os trabalhadores de IA
Automatize tarefas para otimizar os fluxos de trabalho e ajudar os funcionários humanos com trabalhos mais estratégicos.
Diga olá para Ada
Responda a consultas de dados usando perguntas em linguagem natural para facilitar as decisões orientadas por dados.
DHL
Taxa de automação de 95% no processo de faturamento de impostos e IVA.
Stone Coast
Processo multifuncional digitalizado para maior inteligência comercial.
Kyocera
Redução de 85% no tempo médio do processo de SPA.
mais rápido
horas economizadas anualmente pelas equipes de usuários finais da empresa
meses de tempo de retorno
"Estou impressionado com os recursos e a facilidade de uso desse software de automação de processos com pouco código."
"Automação de processos simplificada; ótima opção para automação de baixo código a baixo custo e caminho de aprendizado rápido."
Encontre conselhos sobre como definir objetivos, obter a adesão das pessoas certas, identificar as ferramentas necessárias e medir os resultados.
Explore por que as organizações lutam para se adaptar às pressões do mercado e como criar uma estratégia eficaz para a automação.
Saiba como demonstrar o valor do seu projeto de automação de processos para as partes interessadas.
Bizagi can be used to automate processes across business functions including:
Bizagi acts as a global orchestrator, driving end-to-end business process execution across various systems and devices. It provides an agile process layer that integrates with both modern and legacy systems. Bizagi supports direct data-level integration with external databases via Replication, enabling automatic data sharing. It also exposes native SOAP and OData/REST APIs for programmatic access.
Bizagi offers three SOAP Web Services APIs for inbound application-level integration to manage business process instances, data model entities, and custom reports. It supports SQL Server for data replication and provides custom data provider APIs. Bizagi's service-oriented architecture allows external applications to start processes, update information, and trigger events.
Bizagi ensures secure and functional connections through rigorous testing and annual penetration testing. It supports two-way data exchange via web services, APIs, and connectors, including out-of-the-box connectors for systems like SAP and Salesforce. Bizagi's API provides programmatic access to business information and process data, supporting both SOAP and RESTful services.
Bizagi offers a graphical environment where developers can define and manage business rules easily and intuitively. With our powerful Business Rules Engine, users can design from the simplest to the most complex business rules.
Rules can be defined as:
• Route work: This involves controlling the sequence flow to define which path a process must follow according to specific business conditions. For example, if a travel request is approved, the process will proceed with the flight booking. Otherwise, the system will notify the rejection.
• Automate actions (events): This entails executing the necessary procedures when performing a task, such as validations and calculations. For instance, when an employee reports the expenses made on a business trip, the total value of expenses must be automatically calculated.
• Manage the user interface: This involves making form controls visible, required, or read-only to avoid errors in the information entered into processes. For example, if a travel request is rejected, the rejection comments control must be visible and required. Otherwise, they must be hidden.
• Allocate users: This involves defining the conditions that users must comply with to be allocated to a task. For instance, if a claim is related to invoicing, it must be assisted by a customer service agent specialized in invoicing claims.
Bizagi provides fully configurable work allocation criteria, allowing process designers to configure how tasks are assigned to individual end users or amongst a team or group. These criteria are combined with the following four basic assignment methods:
Basic Assignment Methods
• Everyone: Tasks are given to all the users satisfying the configurable criteria.
• By Load: The task is assigned to the user with the lowest workload or with the least “jobs pending” on the project.
• Sequential: Each task is assigned even-handedly and sequentially among the users who satisfy the assignment criteria, regardless of their workload.
• First Available: Tasks are assigned to the user who will first be available according to the time zone associated with that user.
Bizagi offers comprehensive run-time management indicators to monitor and optimize business process performance. The Process Analytics module in Bizagi Automation provides real-time graphic tracking and monitoring. Key data points include actual versus expected process duration, costliest processes or activities, task activation frequency, and SLA comparisons.
The system includes various reports such as Process BAM (Business Activity Monitoring), Task BAM, Resources BAM, Process Analytics, Task Analytics, and Sensors. Live Process Monitoring features include Graphic Query BAM Reports/Indicators and the ability to view detailed case information, such as user participation and timelines.
The cost of business process automation varies depending on the chosen technology and the scale of automation within your organization. Bizagi's consumption-based pricing allows you to only pay for what you use, giving you the opportunity you to start with smaller automation projects and see value before investing further.