Discover how DHL Group increased connectivity across the enterprise and automated multiple processes end-to-end
increase in revenue
workload but only hired one new employee
reduction in part returns
Universal Group, the leading insurer in the Dominican Republic, was looking to improve its vehicle insurance claims process, which had become increasingly complex due to disparate systems, leading to a lack of transparency and a delay in time delivering vehicle repairs to customers.
Using Bizagi and digital process automation, they have been able to define, deliver and adapt processes quickly, resulting in greater satisfaction for both employees and customers. Bizagi has helped to double the number of claims processed, but Universal has only had to hire one additional employee, which has in turn contributed to a 45% increase in revenue.
Jose Antonio Fuentes
Executive VP of Partners
Localidade:
Dominican Republic
A seguradora japonesa do oitavo maior banco do mundo transforma seu processo de sinistros de seguro B2B para garantir a conformidade e satisfação dos clientes.
A SCOR transforma o processo de sinistros no Reino Unido de ponta a ponta em apenas 6 semanas, com a automação aumentando a eficiência administrativa em 80%.
A seguradora especializada automatiza o processo de revisão por pares para obter 200% de melhoria na qualidade e trilha de auditoria automatizada.
