Transforming Customer Engagement
Make your Digital Breakthrough

Every customer has a context

To offer the best possible customer experience, you need context. You need to understand which products or services will be most relevant to that customer, at that moment in time. The problem is, the data that will give it to you can end up locked away in siloed systems. The challenge is to surface this data, at the most important points in the customer journey.

Digitizing Customer Engagement

Every day organizations make digital breakthroughs using Bizagi. In this research report, you will find peer insights and practical advice to help you move forward. Read our report to learn how organizations are:

Becoming more agile and getting new products to market faster
Connecting systems for a 360-degree view of customers
Drawing on contextual data to build first-class experiences

Download the report

Digital transformation success stories Organizations that have used Bizagi to make a breakthrough.

How Mentis Neuro Health cut the time it takes to on-board patients by 90% in 90 days

Mentis Neuro Health used our digital business platform to digitize its onboarding process in just 90 days. The times it takes to offer treatment to new patients has fallen from three weeks to three days. As a result, patient numbers have grown by 21%. Discover more

Welcome to the community Bizagi is more than a platform. It’s a community movement investing in free training, hangouts and forums while sharing useful templates and tools.

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Customer Experience rules the globe in corporate boardrooms, but only a handful convert this strategy into real business operations."

Alberto Serfaty

Senior Manager, Performance Improvement, EY

More practical advice To learn more about digitizing customer engagement, take a look at the following resources.

AI, machine learning and the customer experience

Learn how applied cognitive intelligence can help you to transform your engagement strategy.

Watch the webinar

Customer onboarding: why first impressions count

Discover three steps to first-class customer onboarding.

Read the blog

Why digital business automation is vital to CX

See how today’s digital technology can help you better serve customers.

Watch the webinar

From digital business platform to multi-channel CX

See Bizagi in action. This demo shows you how to build a loan application that works across channels.

Watch the video

Case study: arming advisers with a 360-degree view

Learn how Old Mutual updated its service model with Bizagi. So, it focussed on customers not products.

Learn more

Three reasons CIOs struggle with transformation

Plenty of businesses want new services and user experiences. But how may understand what’s involved in building them?

Read the blog

Start defining processes in Bizagi Modeler With powerful drag-and-drop design tools and cloud collaboration, Bizagi bridges the gap between business and IT. So, you can engage everyone in the process discussion from the start.