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Utilities & Energy

Cerrejón

Cerrejón consolidated processes in just 6 months to see increased agility, integration & visibility

Utilities & Energy

Cerrejón

Cerrejón consolidated processes in just 6 months to see increased agility, integration & visibility

  • CUSTOMER:
  • Cerrejón
  • INDUSTRY:
  • Utilities & Energy
  • LOCATION:
  • Colombia

Reduction of invoicing cycle

Consolidation of information and processes

Latin America’s largest open-pit coal mine has multiple stakeholders, plus multiple operations, including a coalmine, a railroad and a seaport, not to mention local regulation to meet. Profiting from the commercialization of coal is a complex operation for Cerrejón.

Bizagi was chosen to orchestrate and control the massive transactional volumes taking place between Cerrejón’s commercial offices, logistics and finance operations. Today, customers can expect a seamless sales experience – from the moment they place an order to its receipt.

Talk to Bizagi

The solution that we implemented is a system in its maximum expression, where the people, the technology and other aspects are integrated, such as: legislation, companies, legal vehicles, currencies among others. Bizagi coordinates and orchestrates all these players and concepts from when the client orders the coal until it is received.”

Joaquín Uribe,

Productivity and Technology Manager

Objectives:
  • Increase the ability and control of the coal sales process
  • Integrate all areas involved: sales, foreign trade, logistics and finance
  • Provide robust support for the conciliation of payments and collections
  • Streamline workflows across geographies and stakeholders at multiple levels
  • Embed secure electronic handling for sensitive commercial data
Achievements:
  • Increase in business process agility, integration and visibility
  • Reduction of the invoicing cycle
  • Greater consolidation of information and processes
  • Reduction in errors across large volumes of annual sales information
  • Lower risk of non-compliance through electronic document handling
  • Decision makers kept informed via easy to use reporting interface

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