- CUSTOMER:
- ManpowerGroup
- INDUSTRY:
- Logistics & Professional Services
- LOCATION:
- Portugal
88%
reduction in contract production time
95%
reduction in SLA completion time
83%
of credit release decisions automated
90%
reduction in Excel & email work
ManpowerGroup is one of the largest staffing firms in the world, placing 600,000 people into new jobs every day.
After rapid expansion to the business, the Portuguese branch needed to replace their patchwork IT infrastructure and find an agile way to automate business processes.
By putting Bizagi’s process automation at the heart of their operating system, they were able to align projects and create an agile way of working to reduce the time to deliver business-critical projects.
Bizagi has become a philosophy – not just a system – which binds business and IT together in effective collaboration."
Rui Dinis, Director of Finance & Administration
- Unite the business which is currently working in siloed approach
- Replace patchwork IT system with solution that would enable business growth
- Reduce time to complete SLAs with process automation
- Increase employee productivity by automating processes and reducing administrative work
- Provide overview of data to enable staff to make business decisions in real time
- Create agile implementation program to continually update processes
- Entire Portuguese organization used process automation to align projects
- Contract production time was reduced by 87.5% from four days to half a day
- Average SLA completion was cut by 95% from 48 to two hours
- 83% of credit release decisions are now automated
- 90% reduction in the amount of Email and Excel work
- Three new versions of processes implemented every two months
Find out how other customers have implemented Bizagi Automation
Travel commerce platform accelerates delivery time to triple customer request completion rate, achieving positive ROI in just 2 months.
Read their story
Global agriculture supply chain company digitizes processes to increase agility and ensure compliance with complex regulations.
Read their story
Airline improved the delivery time and responsiveness in the development of complex IT architectures.
Read their story
Empresa
Platforma
Copyright © 2002-2020 - Bizagi | Condições de uso | Política de privacidade | Mapa do site
Stay connected :
