Geometry cuts errors by 60% in just
60 days with collaborative Bizagi BPMS

Russian professional services provider improves the customer experience,
responding 30% more quickly and qualifying orders 20% faster

About Geometry

Geometry was established in 2008 to deliver a wide range of engineering surveys in a highly competitive market. Today, it is a nimble and fast growing company, specializing in a wide range of construction projects from roads and pipelines to property and IT.

Thanks to Bizagi BPMS, we achieved ROI in just 60 days – from project inception to commercial operation. Alexei Turchkov, CEO, Geometry

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Best practice:

Engage stakeholders with a relevant process to maintain their interest
Appoint a BPM project champion to own the goals and metrics
Consider hiring a dedicated and local project manager with specific experience of business process management implementations
Demonstrate results quickly to convey the potential of BPMS
Recognize that BPM is a long-term journey requiring commitment to get optimal results

Synopsis

Geometry's owners sought BPMS to eliminate data silos and manual methods which were distracting sales and tech staff from value adding tasks.

Unified data, slick workflow and code-free modelling helped Geometry accelerate its sales process, increase collaboration and improve resource allocation.

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Objectives:

Streamline labor-intensive interactions between technical and sales teams
Automate key sales processes to gain greater insight and control over costs
Centralize information to increase consistency and decrease bottlenecks in the Quote process
Accelerate the speed at which contracts were negotiated and concluded
Implement company-wide acceptance of BPM software and empower staff
Implement initial processes quickly – weeks, not months

Achievements:

Customer response times: 30% improvement
Experts' skill (measured by the reduced number of repeat calls to clients) – up by 20%
Hands-off time between sales and technical departments – down by 30%
Request to Quotation cycle time (through automation) – down by 40%
Reduction in % of errors achieved by replacing manual with automated systems – 60%
Pilot projects rolled out in 60 days (12 weeks)

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Geometry cuts errors by 60% in just
60 days with collaborative Bizagi BPMS

NOVO NO BIZAGI?

APRENDA MAIS

Geometry cuts errors by 60% in just60 days with collaborative Bizagi BPMS

NOVO NO BIZAGI?

APRENDA MAIS

Geometry cuts errors by 60% in just
60 days with collaborative Bizagi BPMS