9 business processes deployed in 12 weeks wins "time to market" race in highly competitive FMCG sector
About Mars Canada
The ‘Speed-to-Market team’ at Mars Canada manages critical business processes across several divisions, handling data from disparate sources such as Sales, Finance, Research & Development, Marketing and Distribution. Prior to BPM, the team relied heavily on IT developers and outside contractors for process improvements.
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Bizagi is like the Apple of BPM software. Clean and intuitive. Head of BPM Practice, Mars Canada
Best practice:
  • Involve all key stakeholders in the BPM technology selection
  • Start with a “top-down” analysis of process areas for workflow improvements
  • Map processes, share process flows & tasks with the business team
  • Consider all data integration and in/out parameters early on
  • Set realistic and achievable milestones
  • Closely manage expectations of all stakeholders by regular BPM project briefings
Synopsis
In order to respond to changing market dynamics, Mars Canada needed to make process changes fast and deploy processes applications quickly.

By implementing Bizagi BPMS, the ‘Speed to market’ team added workflow to its Supply Chain function, enabled better process control and empowered the business to manage process changes with minimal IT support.
Objectives:
  • Increase control and visibility of critical processes through clearly defined workflows
  • Reduce inefficient practices resulting from manual changes to spreadsheets
  • Engage business people in process modeling and empower them to carry out their own process developments
  • Reduce the costs associated with the change request cycle
  • Decrease reliance on IT developers and outside contractors
  • Improve speed to market of product development & improvement
  • Better performance and visibility through out-of-box reporting
Achievements:
  • 9 processes sharing 27 business process applications deployed in 12 weeks
  • 7x increase in time to market
  • Number of processes cut from 50 to 9 (89%)
  • Seamless integration with Mars global SAP
  • Improved productivity, quality & compliance achieved through reuse
  • Process changes performed by business without IT support
  • Dynamic business processes supporting continuous improvement
  • On-time and on-budget implementation
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