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On-time, on-budget automation solution delivered in under one month
for 6,000 staff at medical trust
Workflow analysis has improved smart card processing times, reduced errors and improved back office efficiency... Assistant Director of IM&T
Providing 6,000 staff with appropriate access to highly secure clinical information is complex enough; add in rapid staff turnover, paper-based systems, a dispersed workforce and it’s easy to see why this healthcare trust struggled with resource planning and strategic decision making.

Bizagi changed all this by designing a new automated smart card registration process.
  • Improve the way new medical staff receive electronic access to patient records
  • Implement a workflow system that delivers senior managers access to strategic information
  • Improve resource allocation and remove process bottlenecks
  • Achieve a high level of stakeholder satisfaction from medical/admin staff
  • Automation solution mapped, tested and implemented in under 4 weeks
  • Smart card processing halved from 6 weeks to under 13 days
  • All new starters given access to accurate information
  • Automation integration with central IT system keeps all parties up-to-date
  • On-demand strategic management reports enable better resource allocation
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