Neurological rehabilitation specialists reduce patient onboarding time by 90% in 90 days, helping them to welcome 21% more patients
This Bizagi project has facilitated our growth, while enabling us to improve the patient experience.
Morgan Porter, CTO
Synopsis
In 90 days the team was able to digitize the patient onboarding process with Bizagi's digital business platform solution. As a direct result the clinicians are now able to offer treatment within 2-3 days, rather than 2-3 weeks and offering faster treatment has led to a 21% growth in patient numbers.
Objectives:
- Speed up patient on-boarding process that was taking 2-3 weeks
- Move suffering trauma patients from hospital beds to rehabilitation centers more quickly
- Minimize revenue lost to competitors due to delays
- Reduce the pressure on highly stretched specialist staff
Achievements:
- Now serving 21% more patients across 5 sites
- Patient on-boarding process reduced by 90% in 90 days
- Freed up specialist physicians to do what they do best - delivering rehabilitation treatment
- Increased operational intelligence driven by insights into process efficiency
Empresa
Platforma
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