Quantcast
This website uses cookies. By continuing to browse the site, you are agreeing to our privacy policy.

Healthcare

Local Health Trust

Local health trust reduces smart card registration time by 70% for 6,000 staff using digital process automation

Healthcare

Local Health Trust

Local health trust reduces smart card registration time in by 70% for 6,000 staff using digital process automation

  • CUSTOMER:
  • Local Health Trust
  • INDUSTRY:
  • Healthcare
  • LOCATION:
  • United Kingdom

70%

reduction in time to process new smart cards

4

weeks to map and implement new solution

Providing 6,000 staff with appropriate access to highly secure clinical information is complex enough; add in rapid staff turnover, paper-based systems, and a dispersed workforce and it’s easy to see why this local healthcare trust struggled with resource planning and strategic decision making.

The new automation solution was mapped, tested and implemented in under four weeks, with staff provided with smart cards to access accurate patient information in 13 days, when it previously took up to 6 weeks.

Talk to Bizagi

Workflow analysis has improved smart card processing times, reduced errors and improved back office efficiency. Overall this allows us to provide better customer service to our customers, who are themselves delivering patient care."

Assistant Director of IM&T

Objectives:
  • Improve the way new medical staff receive electronic access to patient records
  • Implement a workflow system that delivers senior managers access to strategic information
  • Improve resource allocation and remove process bottlenecks
  • Achieve a high level of stakeholder satisfaction from medical/admin staff
  • Deliver a BPM solution capable of improving future processes within the Trust
Achievements:
  • Automation solution mapped, tested and implemented in under four weeks
  • Smart card processing reduced by 70% from 6 weeks to under 13 days
  • All new starters given access to accurate information
  • Bizagi integrated with central IT system keeps all parties up-to-date
  • On-demand strategic management reports enable better resource allocation

Find out how other customers have implemented Bizagi Automation

Leading pharmaceutical company increases procurement efficiency to deliver cost savings in just 10 weeks.

Read their story

Leading provider of neurorehabilitation automates patient-onboarding to reduce time by 90% in 90 days.

Read their story

Best large college in England facilitates innovation in education with first process live in just 5 weeks.

Read their story
Scroll to Top