Quantcast
This website uses cookies. By continuing to browse the site, you are agreeing to our privacy policy.
Login Kontakt
Bizagi BPM software enables one of the UK’s largest credit rating agencies
to increase performance in a highly regulated market
Callcredit automated its dispute management process in just 16 weeks
About Callcredit
Callcredit Information Group
is a Credit Reference Agency (CRA) which holds consumer credit data. It shares this data with the UK’s financial institutions, including all the major clearing banks. Data sharing is based on a reciprocal arrangement, enabling its customers to access a wealth of information that promotes an overall responsible attitude to lending.
Synopsis
Dispute handling is a highly complex, regulated process involving many actors. Disputes must be followed up within set timeframes, and in line with tight procedures.

Bizagi implemented an entire end-to-end finance workflow automation for Callcredit. A smooth progression equals an excellent customer experience; from the moment the dispute is raised through its subsequent investigation, resolution and response.
Scroll to Top