- CUSTOMER:
- One of the World’s Largest Coal Mines
- INDUSTRY:
- Utilities & Energy
- LOCATION:
- Colombia
Reduction of invoicing cycle
Consolidation of information and processes
Latin America’s largest open-pit coal mine has multiple stakeholders, plus multiple operations, including a coal mine, a railroad and a seaport, not to mention local regulation to meet. Profiting from the commercialization of coal is a complex operation for Cerrejón.
Bizagi was chosen to orchestrate and control the massive transactional volumes taking place between Cerrejón’s commercial offices, logistics and finance operations. Today, customers can expect a seamless sales experience – from the moment they place an order to its receipt.
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The solution that we implemented is a system in its maximum expression, where the people, the technology and other aspects are integrated, such as: legislation, companies, legal vehicles, currencies among others. Bizagi coordinates and orchestrates all these players and concepts from when the client orders the coal until it is received.”
Productivity and Technology Manager
- Increase the ability and control of the coal sales process
- Integrate all areas involved: sales, foreign trade, logistics and finance
- Provide robust support for the conciliation of payments and collections
- Streamline workflows across geographies and stakeholders at multiple levels
- Embed secure electronic handling for sensitive commercial data
- Increase in business process agility, integration and visibility
- Reduction of the invoicing cycle
- Greater consolidation of information and processes
- Reduction in errors across large volumes of annual sales information
- Lower risk of non-compliance through electronic document handling
- Decision makers kept informed via easy to use reporting interface
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