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Utilities & Energy

One of the World’s Largest Coal Mines

Large coal mine consolidated processes in just 6 months to see increased agility, integration & visibility

Utilities & Energy

One of the World’s Largest Coal Mines

Large coal mine consolidated processes in just 6 months to see increased agility, integration & visibility

Reduction of invoicing cycle

Consolidation of information and processes

Latin America’s largest open-pit coal mine has multiple stakeholders, plus multiple operations, including a coal mine, a railroad and a seaport, not to mention local regulation to meet. Profiting from the commercialization of coal is a complex operation for Cerrejón.

Bizagi was chosen to orchestrate and control the massive transactional volumes taking place between Cerrejón’s commercial offices, logistics and finance operations. Today, customers can expect a seamless sales experience – from the moment they place an order to its receipt.

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The solution that we implemented is a system in its maximum expression, where the people, the technology and other aspects are integrated, such as: legislation, companies, legal vehicles, currencies among others. Bizagi coordinates and orchestrates all these players and concepts from when the client orders the coal until it is received.”

Productivity and Technology Manager

Objectives:
  • Increase the ability and control of the coal sales process
  • Integrate all areas involved: sales, foreign trade, logistics and finance
  • Provide robust support for the conciliation of payments and collections
  • Streamline workflows across geographies and stakeholders at multiple levels
  • Embed secure electronic handling for sensitive commercial data
Achievements:
  • Increase in business process agility, integration and visibility
  • Reduction of the invoicing cycle
  • Greater consolidation of information and processes
  • Reduction in errors across large volumes of annual sales information
  • Lower risk of non-compliance through electronic document handling
  • Decision makers kept informed via easy to use reporting interface

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