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Healthcare

Specialist Hospital in Saudi Arabia

Specialist hospital automates patient onboarding to see 50% shorter registration times and 60% increase in staff productivity

Healthcare

Specialist Hospital in Saudi Arabia

Specialist hospital automates patient onboarding to see 50% shorter registration times and 60% increase in staff productivity

  • CUSTOMER:
  • Specialist Hospital in Saudi Arabia
  • INDUSTRY:
  • Healthcare
  • LOCATION:
  • Saudi Arabia

50%

reduction in registration time

50%

more new patient cases

80%

decrease in human errors

60%

increase in staff productivity

Having successfully completed the end-to-end patients’ care automation for 2,000 outpatients’ unit, this specialist hospital deployed Bizagi to improve patients’ registration and security for its 1,400-bed hospital.

Using Bizagi, they automated the process to cut registration time in half. As a result, new patient cases increased by 50%. Now that the hospital has a patient-centric solution and has become clinician-led, staff productivity has increased by 60% and automation has helped decrease human errors by 80%.

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Objectives:
  • Identify the right patient and provide the right treatment
  • Prevent identity theft of eligible patients
  • Ensure seamless connection between Bizagi and HIS (Legacy System)
  • Integrate Bizagi with Ministry of Interior’s National Information Center
  • Improve the quality of the patient data stored in HIS
Achievements:
  • Registration time reduced by 50%
  • New patient registration cases increased by 50%
  • Human errors decreased by 80%
  • Staff productivity increased by 60%
  • Delivered a patient-centric solution and become clinician-led

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