Main Menu
With over 74,000 employees, presence on continents through more than 50 service centers in 34 countries, and clients including 7 of the 10 main companies on Forbes Fortune 500 list, TATA Consultancy Services is one of the leading Technology and Consultancy companies in the world.
The services offered by TCS include consultancy, IT solutions, industrial engineering and Business and Infrastructure Outsourcing. With the services of Business Process Outsourcing, BPO, TCS helps companies focus on their Core Business leading to efficiency and effectiveness in the operations of their clients.
As part of the latter service, TCS has just signed an agreement with an important bank in Chile, to carry out the outsourcing of back office operations generated by the operations from the Bank’s network of offices (opening and maintenance of savings and checking accounts, loans, credit cards, etc.).
In order for TCS to comply with the Bank’s standards of operational efficiency, business agility and profitability of the project, it had to acquire a solution capable of effectively controlling and administrating the processes generated by the Bank’s 120,000+ monthly operations. After painstaking analysis, TCS chose BizAgi as the solution for the automation and administration of the BPO business processes. BizAgi offers an excellent combination of know-how in banking processes with modern BPM technology to deliver results agilely with the flexibility needed to easily adapt the processes in view of changes in the business.
BizAgi has shown once again why it is the leading BPM solution for the financial industry that offers quick and effective results for its clients around the world.
If you would like further information on this implementation and BizAgi, do not hesitate to contact marketing@bizagi.com
