Customers

BANCO BCP

The BCP is the main Peruvian financial institution with more than 115 years of history.. BCP currently has 237 branches, 655 ATMs, 551 BCP Agents, 10.711 employees and correspondent banks around the world. BCP selected BizAgi for managing their funds transfer process. BizAgi’s coordination covers from the initial transfer request (via fax or email) to the electronic transfer, passing through all necessary approvals to complete the transfer successfully. The process automated with BizAgi enabled BCP to:

• Increase empowerment for managing transfer of clients funds
• Give online confirmation of operations to customers and staff
• Automate standard tasks
• Provide information in real-time.

Thanks to the implementation of BizAgi, BCP achieved an improved customer service, greater operational efficiency and better response times.