
With 4.5 million customers, 700 branches and more than 14.000 employees, Bancolombia (NYSE:CIB), is one of the leading financial institutions in Latin America and the leader in Colombia by assets. Since 2003, Bancolombia made the decision to automate their processes with BizAgi and develop a BPM strategy in the organization. Thanks to the implementation of BizAgi, Bancolombia achieved the necessary operative efficiency to maintain their leadership in the Colombian financial market. The solution has enabled them to automate critical business processes with agility and simplicity and with measurable and visible results for their costumers and shareholders.