Student Status Amendment process
is 90% faster with Bizagi BPM software
HE provider accelerates administration processes, improves student services
and achieves Operational Excellence
About Birkbeck
London’s only specialist
provider of evening higher education, attracting students who are looking to re-skill and change career. Its Operational Excellence program is a landmark project designed to empower employees to carry out their own small process initiatives as well as pave the way for large-scale process improvement.
Synopsis
Birkbeck, University of London, embarked on BPM as part of its Operational Excellence program, designed to improve process efficiency and deliver better value for money in a fluctuating HE environment.

As a result, the university tightened a process to ensure the timely application of student loans and sped up its Student Status Amendment Program by 90%.

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